Constant Contact
Mallory Corpe
Leesburg,VA
Summary
Customer account professional with robust background in managing client relationships and driving customer satisfaction. Skilled in resolving issues, ensuring account accuracy, and optimizing service delivery. Strong focus on teamwork and adaptability to changing needs. Known for reliability, effective communication, and results-driven approach.
Overview
7
7
years of professional experience
Work History
Customer Account Specialist
OnPoint Data Strategy
10.2021 - 10.2024
- Conducted regular account reviews with clients to assess satisfaction levels and identify areas for improvement
- Evaluated customers' potential needs to make appropriate recommendations
Shop Operations Manager
Greenheart Juice Shop
01.2021 - 10.2021
- Led hiring, onboarding and training of new hires to fulfill business requirements
- Created operational strategies to drive the productivity, profitability, and customer satisfaction of each store location
Store Manager
Greenheart Juice Shop
06.2020 - 01.2021
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
Park Manager
Loudoun Soccer Park
04.2019 - 04.2020
- Provided management skills to efficiently maintain park facilities
- Assisted clients and catered to the needs of park equipment
Hospitality Department Head
Youth With A Mission
04.2018 - 04.2019
- Organized and ran all major events while leading a team of individuals
- Mentored junior team members, providing guidance and support to foster professional growth and success
Education
Bachelor of Science - Kinesiology
Liberty University
Lynchburg, VA05.2016
Skills
- Customer Service
- Adaptability
- Organization
- Customer relationship development
- Account administration
- Management
- Communication
- Client retention strategies
LEADERSHIP EXPERIENCE
Head Varsity Girls Soccer Coach - Stone Bridge High School
01/2024 to 11/2024
Head JV Girls Soccer Coach - Stone Bridge High School
02/2020 to 01/2024
Timeline
Customer Account Specialist
OnPoint Data Strategy
10.2021 - 10.2024
Shop Operations Manager
Greenheart Juice Shop
01.2021 - 10.2021
Store Manager
Greenheart Juice Shop
06.2020 - 01.2021
Park Manager
Loudoun Soccer Park
04.2019 - 04.2020
Hospitality Department Head
Youth With A Mission
04.2018 - 04.2019
Bachelor of Science - Kinesiology
Liberty University
Certification
- VA Driver's License
- First Aid Certification
Accomplishments
- Supervised team of 10 staff members.
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Languages
English
Native or Bilingual
Interests
Running
Hiking
Traveling
Affiliations
- Liberty
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