Mallory Fairbanks
Rochester,IL
Summary
I am a committed college student and job seeker with many workplace and volunteer experiences in the community. I am most knowledgeable about food service and hospitality but highly motivated by the chance to take on new challenges. My strong work ethic allows me to be dedicated and adaptable in any setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Staff- Busser
Island Bay Yacht Club
Springfield, IL
08.2021 - Current
- Regularly trained incoming individuals in the skills and tasks of the job.
- Handled a diverse range of maintenance tasks, from carrying boxes to outdoor work, ensuring the smooth operation of the restaurant.
- Attended to guests' needs (refilling drinks, removing empty plates, fulfilling requests if possible, etc.)
- Ensured the restaurant stays tidy before, during, and after dinner service.
- Set-up tasks included polishing glasses, rolling silverware, wiping down tables, sweeping, mopping, and restocking.
- When needed, assisted other staff members, such as waitstaff, bartenders, maintenance, and managers.
- Greeted customers and answered questions about food or drink items.
- Ensured that each table was set correctly before seating guests.
- Expediting food to tables to assist servers during busy periods.
Snack Bar Employee
Island Bay Yacht Club
Springfield, IL
05.2021 - 08.2022
- Operated the POS (point of system) when taking orders.
- Followed proper sanitation procedures when cleaning dishes or utensils.
- Prepared salads, as well as fried and grilled foods such as burgers, chicken tenders, grilled chicken, pulled pork, french fries, and more.
- Monitored the temperatures of various foods, ensuring they were within safe consumption limits.
- Performed daily opening and closing duties, including preparing food for service, restocking condiments and snacks, and overall tidying.
- Performed general maintenance tasks, such as cleaning the grill and fryer, carrying heavy loads, unloading shipments, sweeping, mopping, doing dishes, etc.
- Worked heavily in customer service, ensuring guests received as much care and attention as possible.
Education
High School Diploma -
Rochester High School
Rochester, IL05-2023
Some College (No Degree) - Special Education- Low Vision Blindness
Illinois State University
Normal, ILSkills
- Guest Relations
- Safety awareness
- Time Management
- Training and coaching
- Fast learning and application
- Team Collaboration
- Restaurant industry expertise
- Problem-solving
Affiliations
- Art Club (High School)
- Physics Club (High School)
- Club-U (Volunteer opportunities through my High School)
- Big Buddies- this program allows older (High School) students to connect with younger students of many ages.
- Various athletics (softball, basketball, track and field, soccer, etc.)
- National Honor Society (High School)
- Spanish National Honor Society (High School)
- Braille Birds (ISU)
Accomplishments
- Graduated from Rochester High School with high honors (above a GPA of 3.5)
- Made the Dean's list at Illinois State University (Spring of 2024)
- Academic excellence awards in Spanish and Art during my high school career (2022 and 2023).
- Took on a leadership role in my part-time workplace of 4 years
- Rochester Education Association Scholarship
- Redbird Academic Scholarship
Certification
- Food Handler's License
- Driver's License
References
References available upon request.
Timeline
Restaurant Staff- Busser
Island Bay Yacht Club
08.2021 - Current
Snack Bar Employee
Island Bay Yacht Club
05.2021 - 08.2022
High School Diploma -
Rochester High School
Some College (No Degree) - Special Education- Low Vision Blindness
Illinois State University
- Food Handler's License
- Driver's License
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