Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Mallory Harris

Mallory Harris

Bowling Green

Summary

Dynamic, customer-centric professional with extensive experience as Restaurant Hostess at Pizza Hut. Skilled in relationship building and organization, elevating guest satisfaction through prompt service and effective communication. Demonstrated expertise in training new staff and fostering a welcoming atmosphere, enhancing team cohesion during peak hours.

Overview

5
5
years of professional experience

Work History

Restaurant Hostess

Pizza Hut
09.2007 - 05.2012
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests by taking drink orders and bussing the tables.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Trained new hostess staff members on policies and procedures.
  • Filled and maintained the salad bar.

Education

Nursing

Napoleon High School
Napoleon, OH

Skills

  • Customer service
  • Greeting guests
  • Active learning
  • Personal presentation
  • Creativity
  • Organization
  • Phone relations
  • Relationship building

Hobbies

~ Painting

~ Volunteering

~ Shopping

~ Golf

~ Church

Timeline

Restaurant Hostess

Pizza Hut
09.2007 - 05.2012

Nursing

Napoleon High School

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