- Enjoy hobbies that combine physical activity with outdoor exploration.
- Getting involved in local advocacy groups to promote positive change in the community.
- I participate in a variety of outdoor recreational activities.
- Environmental Conservation Projects
Hi, I’m
Mallory Ledyard
Dallas,Tx
Summary
Dynamic and detail-oriented Restaurant Hostess with a proven track record at Rise French Restaurant, excelling in customer service and multitasking. Recognized for effectively managing reservations and enhancing guest experiences through strong relationship building and clear communication. Committed to maintaining a welcoming atmosphere while supporting team efforts during peak times. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
3
years of professional experience
Work History
Rise French Restaurant
Restaurant Hostess
08.2023 - 04.2024
Job overview
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Answered customer questions about hours, seating, and menu information.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Communicated clearly with kitchen staff about guest needs and dietary restrictions, ensuring accurate orders were prepared as requested.
Pie Tap Pizza Workshop + Bar
Restaurant Hostess
07.2021 - 05.2022
Job overview
- Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Aveda InstituteDallas Tx
from Esthetician
03-2025
Lake Highlands High SchoolDallas Tx
High School Diploma
05-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Guest relations
- Menu memorization
- Menu board art
- Friendly demeanor
- Phone etiquette
- Detail-oriented
- Cleanliness and hygiene
Interests
Timeline
Restaurant Hostess
Rise French Restaurant
08.2023 - 04.2024
Restaurant Hostess
Pie Tap Pizza Workshop + Bar
07.2021 - 05.2022
Aveda Institute
from Esthetician
Lake Highlands High School
High School Diploma
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