Mallory McGee
Waynesboro,VA
Summary
Expert in customer service, inventory management, and point-of-sale systems, ensuring efficient operations and exceptional customer satisfaction. Proven ability to communicate effectively and work collaboratively in team environments. Experienced kennel attendant with a strong focus on maintaining sanitary conditions and providing quality care for all animals. Demonstrated success in monitoring animal health and promptly addressing concerns to enhance overall well-being.
Overview
3
3
years of professional experience
Work History
Barista
Virginia Tech Dining Services
Blacksburg, VA
08.2024 - 05.2025
- Stocked shelves with ingredients for coffee drinks and baked goods preparation.
- Assisted in baking muffins, cookies, scones, and cakes to enhance menu offerings.
- Greeted customers and processed orders for beverages and food items efficiently.
- Trained new baristas on food handling safety standards and company policies.
- Monitored inventory levels, restocking supplies as needed to prevent shortages.
- Organized workstations for optimal efficiency during peak service hours.
- Prepared specialty coffee drinks including lattes, cappuccinos, and Americanos.
- Adhered to sanitation standards established by health department regulations.
Floor Staff Member
Regal Cinemas
Colonial Heights, VA
04.2022 - 05.2025
- Performed inventory counts when necessary.
- Resolved customer complaints in a professional manner.
- Ensured that the area was kept neat and tidy at all times.
- Replenished stock on shelves to ensure product availability for customers.
- Operated electronic equipment such as scanners, credit card machines, and cash registers.
- Processed payments using cash registers or point-of-sale systems.
- Assisted in setting up promotional displays for new products.
- Greeted customers, and provided assistance with their inquiries.
- Maintained an organized and clean work environment.
Game Day Staff Member
Virginia Tech University
Blacksburg, VA
10.2024 - 11.2024
- Monitored concession stands to guarantee consistent quality in customer service.
- Enforced safety regulations to protect patrons within the facility.
- Provided post-event clean-up assistance to maintain venue cleanliness.
- Transported supplies across various locations to support operational needs.
- Served guests with enthusiasm, fostering positive and memorable experiences.
- Cultivated relationships with members and guests, creating a welcoming environment.
- Assisted with crowd control to ensure safety and enjoyment for all spectators.
Kennel Attendant
Prince George County, Virginia
Disputanta, VA
01.2023 - 02.2024
- Provided tender, loving care to all animals in the facility.
- Followed safety protocols when handling large, aggressive animals.
- Recorded detailed information regarding each animal's behavior while in care.
- Administered medications and vaccinations as prescribed by veterinarians.
- Responded promptly to customer inquiries related to pet health or behavior issues.
- Transported animals between veterinary offices and kennel facilities when needed.
- Kept accurate records of animal care activities, such as feedings, treatments, and bathing.
- Provided socialization opportunities for pets through playtime activities.
- Cleaned and sanitized kennels, cages, runs, and play yards.
- Observed animals for signs of illness or injury, and reported findings to the supervisor immediately.
- Monitored the safety of every animal to prevent injuries from other animals or environmental hazards.
- Supported animal health by keeping areas clean, neat, and properly sanitized.
Education
High School Diploma -
Prince George High School
Prince George, VA06-2022
Some College (No Degree) - General Studies
Brightpoint Community College
Chester, VASkills
- Inventory management
- Customer service
- Point of sale
- Cash handling
- Customer assistance
- Crowd control
- Animal care
- Kennel maintenance
- Animal monitoring
- Behavioral observation
- Human and animal safety
- Meal preparation
- Animal examinations
- Medication documentation
- Teamwork
- Animal handling expertise
- Sanitation protocols
- Animal restraint techniques
- Record keeping
Timeline
Game Day Staff Member
Virginia Tech University
10.2024 - 11.2024
Barista
Virginia Tech Dining Services
08.2024 - 05.2025
Kennel Attendant
Prince George County, Virginia
01.2023 - 02.2024
Floor Staff Member
Regal Cinemas
04.2022 - 05.2025
High School Diploma -
Prince George High School
Some College (No Degree) - General Studies
Brightpoint Community College
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