Mallory Mijares
Austin
Summary
Dedicated Sales Associate with strong bilingual communication skills. Proven ability to provide exceptional customer service and personalized product recommendations in fast-paced retail environments. Goal-oriented Sales Associate with experience in visual merchandising and customer engagement. Known for fostering team collaboration and building lasting customer relationships, driving sales success through effective problem-solving and tailored service. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Uptown Cheapskate
Austin
03.2025 - 10.2025
- Assisted customers with product selection and provided personalized recommendations.
- Handled returns and exchanges, ensuring compliance with store policies and procedures.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted customers in English and Spanish with inquiries and product issues.
- Educated customers on product features, services, and promotions effectively.
Sales Associate
Melrose Family Fashion
Austin
07.2023 - 01.2024
- Managed inventory levels and organized merchandise displays for optimal presentation.
- Handled returns and exchanges, ensuring compliance with store policies and procedures.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted customers with product selection and provided personalized recommendations.
- Collaborated with team members to restock shelves and arrange new arrivals.
- Maintained store cleanliness and ensured a welcoming shopping environment.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06-2025
Skills
- Customer service
- Visual merchandising
- Team collaboration
- Cash handling
- Bilingual communication
- Relationship building
- Product recommendations
- Multi-tasking strength
- Problem-solving
- Positive and professional
- Calm demeanor
- Reliable and punctual
- Goal oriented
- Verbal and written communication
- Teamwork and collaboration
Timeline
Sales Associate
Uptown Cheapskate
03.2025 - 10.2025
Sales Associate
Melrose Family Fashion
07.2023 - 01.2024
High School Diploma -
Penn Foster Career School