Mallory Murphy
Urbana
Summary
Dedicated and dependable sales and marketing professional with proven success exceeding goals, retaining customers and maintaining strong knowledge of all products and the market. Always striving to learn, grow, and meet new goals and benchmarks.
Overview
6
6
years of professional experience
Work History
Marketing & Sales Representative
Blue Lagoon Pool & Spa
05.2022 - Current
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Increased repeat business by fostering trust-based relationships with customers through regular communication.
- Implemented digital marketing techniques to enhance customer experience and increase customer engagement.
- Increased brand awareness by implementing targeted marketing campaigns and utilizing social media platforms.
Sales Associate
Old Navy
05.2019 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Supported the implementing process of various promotional materials including signage, banners, mannequin apparel and seasonal decor.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
Server Team Lead
Nara Thai Cuisine
07.2019 - 05.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Associate of Applied Science - Marketing Management
Kirkwood Community College
Cedar Rapids, IA05.2023
Skills
- Customer Service
- Communication Skills
- Sales Expertise
- Marketing and Promotion Knowledge
- Social Marketing
- Strong Work Ethic
- Memory Retention
Timeline
Marketing & Sales Representative
Blue Lagoon Pool & Spa
05.2022 - Current
Server Team Lead
Nara Thai Cuisine
07.2019 - 05.2022
Sales Associate
Old Navy
05.2019 - 10.2023
Associate of Applied Science - Marketing Management
Kirkwood Community College
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