Mallory Myers
Washington
Summary
Detail-oriented Assistant Manager offers more than an extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager
Williams Brothers Pharmacy - Safe Home Solutions
Washington
10.2020 - 01.2026
- Scheduled job assignments for teams, optimizing workflow across operations.
- Primary contact in office for job requests
- Assisted care managers, businesses, and the community with job requests
- Primary contact for billing with insurance, workman’s comp, VA, and private pay
- Facilitated marketing initiatives with areas on aging, VA, and community, enhancing engagement.
- Organized and led community outreach
- Balanced credit card transactions and maintained accurate records of receipts.
- Works with company and customers on invoicing matters and filling orders
- Ordered products for job completion, ensuring timely delivery for projects.
Store Manager
Sunglass Hut
Greenwood
01.2017 - 09.2019
- Opened a new concept store within Cabela’s and Bass Pro
- Managed a $350,000 store
- Set clear expectations to reach and exceed sales goals
- Analyzed daily sales metrics
- Resolved customer issues to enhance satisfaction and loyalty
- Reviewed daily sales metrics to identify trends and drive performance
- Used tools that were provided to track daily, weekly, and monthly progress
- Developed employee action plans to track progress and support professional growth
Training/Bar Manager
Scotty’s Brewhouse
01.2012 - 01.2017
- Assisted in opening, training, and developing 6 new restaurant locations
- Developed training and onboarding procedures and materials with upper management to streamline new hire integration
- Hired and oversaw the training of all new staff members.
- Created 30-day new hire evaluation plans to gather feedback on training and analyzed results to enhance team effectiveness
- Managed labor costs effectively while implementing strategies to increase sales
- Created guidelines to control cost of goods with metrics
- Handled vendor communications and managed orders for goods.
- Assisted training managers with writing new employee evaluation plans
- Coordinated with corporate leaders and the community for different community fundraisers
Sales Associate/Hourly Manager
Sun Tan City
01.2011 - 01.2013
- Sold tanning packages and products, contributing to overall revenue growth
- Resolved customer concerns to enhance satisfaction
- Handled cash and performed reconciliation tasks.
- Completed detailed cleaning chores, maintaining high standards of salon cleanliness
Sales Associate
Sears Optical
01.2011 - 01.2012
- Facilitated onboarding for new patients by collecting required documentation and addressing inquiries.
- Reviewed benefit options and explained coverage details to clients.
- Repaired damaged glasses frames to restore functionality and appearance.
- Conducted daily outreach calls to patients to share updates and collect feedback on services.
- Performed daily outreach calls to patients to provide updates and gather feedback on services.
Education
High School Diploma - Core 40
Jay County High School
Portland , IN 08.2006 - 06.2009
Some College (No Degree) -
Ball State University
Muncie, IN 08.2009 - 05.2010
Some College (No Degree) -
Ivy Tech University
Muncie, IN 08.2011 - 12.2011
Skills
- Client Relations
- Customer relationship management
- Invoice management
- Scheduling and planning
- Job scheduling
- Supply chain management
- Staff supervision
- Staff training
- Team leadership
- Organizational Skills
- Prioritizing
- Time management
- Multitasking and organization
- Problem solving
- Coordinating
- Goal setting
- Strong communication
- Effective communication
- Conflict resolution
- Performance evaluation
- Microsoft Office
- Efficient
Timeline
Assistant Manager
Williams Brothers Pharmacy - Safe Home Solutions
10.2020 - 01.2026
Store Manager
Sunglass Hut
01.2017 - 09.2019
Training/Bar Manager
Scotty’s Brewhouse
01.2012 - 01.2017
Some College (No Degree) -
Ivy Tech University
08.2011 - 12.2011
Sales Associate/Hourly Manager
Sun Tan City
01.2011 - 01.2013
Sales Associate
Sears Optical
01.2011 - 01.2012
Some College (No Degree) -
Ball State University
08.2009 - 05.2010
High School Diploma - Core 40
Jay County High School
08.2006 - 06.2009