Mallory Patel
Porter,TX
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Sharky's Waterfront Grill. Expert in upselling techniques and guest engagement, consistently enhancing dining experiences. Proven ability to multitask in high-volume settings. I have a passion for hospitality and being a great server let's me achieve that.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Sharky's Waterfront Grill
03.2025 - Current
- As a server my role requires extensive knowledge of food and beverage menus, attention to detail, and the ability to anticipate quest needs to ensure a memorable dining experience. Some of my key responsibilities are guest services.
- Greeting quests warmly, present menus, and explain daily specials. Also knowing the menu and understanding ingredients, preparation methods, and wine pairings.
- Monitoring tables throughout the meal, refill water and beverages, clear dishes, and attend quest frequently.
- Upselling as much as possible to enhance guest experience and increase sales.
- Working as a team is most important as a server. Collaborate with other servers, bussers, hosts, and kitchen staff to provide seamless service.
Education
Some College (No Degree) - Radiology
Lone Star College
Houston, TX05-2026
High School Diploma -
Lufkin High School
Lufkin, TX05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- High volume dining
- Upselling techniques
- Multitasking and organization
Certification
- Licensed (CNA)
- BLS certification
Languages
English
Native or Bilingual
Timeline
Server
Sharky's Waterfront Grill
03.2025 - Current
Some College (No Degree) - Radiology
Lone Star College
High School Diploma -
Lufkin High School