Mallory Smykowski
Trenton,MI
Summary
Result-driven leader determined to exceed company expectations in operations, service, and team development. Balances accountability and advocacy to effectively meet business objectives and promote sustainable succession plans.
Overview
9
9
years of professional experience
Work History
Store Manager
TJX Companies, Marshalls
07.2020 - Current
- Created and communicated store goals and objectives.
- Achieved approximately $25 million in sales volume through operational execution, promotion of brand loyalty, and development of associates.
- Increased profitability by exceeding company goals in sales and credit card applications while reducing store expenses and shrinkage.
- Enhanced internal and external customer experience by maintaining all safety and cleanliness standards.
- Recruited, trained, and managed teams of over 130 associates. Provided candid feedback & accelerated development for career growth.
- Fostered inclusive work environment through promotion of open door philosophy and proactive HR strategies. Reduced store attrition.
- Achieved training store certification 4 consecutive years.
- Special assignments: served as multi-unit leader of teams across metro-Detroit, participated in corporate level HR programs, served as mentor to store management across Michigan.
Assistant Store Manager
TJX Companies, Marshalls
02.2019 - 07.2020
- Managed opening and closing procedures.
- Maintained ownership of store merchandising. Upheld merchandising standards. Analyzed and responded to trends to maximize sales of over $10 million.
- Assisted in recruitment, hiring, training, and development.
- Partnered with Store Manager to improve overall store operations.
Coordinator
TJX Companies, Marshalls
10.2016 - 02.2019
- Supervisor of various departments.
- Promoted to Key Carrier.
Associate
TJX Companies, Marshalls
07.2015 - 10.2016
Education
Master Of Business Administration - (MBA)
University of Detroit Mercy
Detroit, MIBachelor Of Science In Business Administration - (BSBA)
University of Detroit Mercy
Detroit, MISkills
- Leadership
- Operations Management
- Customer Service
- Merchandising
- Human Resource Management
- Talent Acquisition
- Training
- Performance Management
- Payroll & Scheduling
- Microsoft Office
Timeline
Store Manager
TJX Companies, Marshalls
07.2020 - Current
Assistant Store Manager
TJX Companies, Marshalls
02.2019 - 07.2020
Coordinator
TJX Companies, Marshalls
10.2016 - 02.2019
Associate
TJX Companies, Marshalls
07.2015 - 10.2016
Master Of Business Administration - (MBA)
University of Detroit Mercy
Bachelor Of Science In Business Administration - (BSBA)
University of Detroit Mercy
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