Summary
Overview
Work History
Education
Skills
Timeline
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Malorie Woodruff

Phoenix,AZ

Summary

Proactive and caring worker with over 5 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Overview

7
7
years of professional experience

Work History

Server

Buffalo Wild Wings
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

IHOP
08.2019 - 03.2023
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Increased sales significantly by upselling higher-end products to customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Teacher

Sunrise Preschools
02.2018 - 10.2018
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Caregiver

Valley Life
05.2017 - 11.2017
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Education

Bachelor of Science - Early Childhood Education

University of Phoenix
Tempe, AZ
05.2028

High School Diploma -

Deer Valley High School
Glendale, AZ
05.2014

Skills

  • Food sales and promotion
  • Supply Restocking
  • Quality Control
  • Cash Handling
  • Courteous Phone Demeanor
  • Strong Work Ethic
  • Warm and Friendly
  • Tableside Etiquette
  • Exceptional customer service
  • Food Running
  • Table Monitoring and Turnover
  • Reliable and Responsible

Timeline

Server

Buffalo Wild Wings
03.2024 - Current

Server

IHOP
08.2019 - 03.2023

Teacher

Sunrise Preschools
02.2018 - 10.2018

Caregiver

Valley Life
05.2017 - 11.2017

Bachelor of Science - Early Childhood Education

University of Phoenix

High School Diploma -

Deer Valley High School

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Malorie Woodruff