Malory Jones
Redfield ,AR
Summary
Dynamic professional with a proven track record in customer service and relationship management at Baptist Health Medical Center. A detail-oriented quick learner skilled in maintaining confidentiality and enhancing client satisfaction. Recognized for implementing safety protocols in childcare settings, fostering a safe and engaging environment for children.
Overview
11
11
years of professional experience
Work History
Hairstylist
Self
05.2018 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Registered Medical Assistant
Baptist Health Medical Center
04.2024 - 10.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
Assistant Childcare Director
Cindy Hegwood
01.2014 - 03.2017
- Familiarized parents with center's policies, regulations, fees and curriculum.
- Facilitated conflict resolution among staff members, fostering collaborative problem-solving approaches.
- Enhanced parent satisfaction by maintaining open communication and addressing concerns promptly.
- Coordinated field trips and extracurricular activities to broaden children''s experiences outside the classroom setting.
- Implemented safety protocols, resulting in a decrease in accidents and incidents within the facility.
- Oversaw maintenance of facility cleanliness and organization to provide a safe learning environment for children.
Children's Church Teacher
Becky Mincy
01.2015 - 01.2017
- Managed classroom behavior to maintain safety and promote orderly learning environments.
- Encouraged class participation to build student confidence and interest in church teachings.
- Adapted bible verses and lessons into stories and activities to help children comprehend scriptures.
- Prepared age-appropriate weekly lesson plans aligned with church teachings.
Education
U.S. Career Institute
Fort Collins, CO04.2024
New Beginnings School of Cosmetology
Harrison, AR05.2017
Homeschool
White Hall, AR05.2016
Skills
- Quick learner
- Detail-orientated
- Schedule management
- Relationship building and management
- Advanced communication skills
Timeline
Registered Medical Assistant
Baptist Health Medical Center
04.2024 - 10.2024
Hairstylist
Self
05.2018 - Current
Children's Church Teacher
Becky Mincy
01.2015 - 01.2017
Assistant Childcare Director
Cindy Hegwood
01.2014 - 03.2017
U.S. Career Institute
New Beginnings School of Cosmetology
Homeschool
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