Summary
Overview
Work History
Education
Skills
Certification
walking
Languages
Timeline
Generic

Malvin Lord Ajong

Lanham,MD

Summary

Proven Customer Service Representative with a track record of enhancing customer satisfaction at Person, adept in Data Entry and exceptional at providing customer care. Skilled in utilizing product knowledge and computer proficiency to process data, achieving a significant improvement in service efficiency.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Person
01.2023 - 03.2024
  • Responded to customer requests for products, services, and company information.
  • Responded proactively and positively to rapid change.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Construction Worker

Self Employed
03.2024 - 06.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.

Education

Associate of Applied Science - Information Technology

Prince George's Community College
Upper Marlboro, MD
06.2026

Skills

  • Appointment Scheduling
  • Data Collection
  • Information Security
  • Report Generation
  • Data Entry
  • Product Knowledge
  • Customer Service
  • Computer Proficiency

Certification

certified in CPR/AED & First Aid for Adult and Infant, duration from 08/04/2024-08/04/2026

walking

I like in my free time walking around, to be connected with the environment. 

Languages

French
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary

Timeline

Construction Worker

Self Employed
03.2024 - 06.2024

Customer Service Representative

Person
01.2023 - 03.2024

Associate of Applied Science - Information Technology

Prince George's Community College

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Malvin Lord Ajong