Malvin Malai Harrison
Account Executive
Los Angeles,CA
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful advertising campaigns, and collaborating with teams of account managers. Detail-oriented and skilled in customer service, problem-solving, and managing multiple projects with a high degree of accuracy. Experienced in coordinating activities with various departments to achieve strategic objectives. Seeking to further develop and learn new skills with a results-driven team.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Account Executive
TDW+Co
04.2023 - Current
- Worked closely with production teams during execution phase of advertising campaigns, ensuring creative elements aligned with client objectives and brand guidelines.
- Organized regular status meetings with clients to keep them informed of campaign progress, addressing any questions or concerns in timely manner.
- Built strong relationships with clients by providing exceptional service, communication, and ongoing support throughout campaign lifecycle.
- Managed multiple projects simultaneously while maintaining keen attention to detail, meeting strict deadlines without compromising quality or accuracy.
- Increased client satisfaction by effectively managing advertising campaigns and ensuring timely delivery of creative materials.
- Assisted in development of agency marketing materials and case studies that showcased successful campaigns executed for existing clients, attracting new business prospects.
- Inspected layouts and advertising copy and directed edits for scripts, audio and videotapes and other promotional material to adhere to specifications.
- Updated team protocols to streamline marketing procedures and optimize campaign executions.
Account Coordinator
TDW+Co
11.2021 - 04.2023
- Supported senior account managers in strategic planning initiatives aimed at growing existing accounts or acquiring new business opportunities.
- Provided comprehensive support during sales presentations, contributing to successful pitches and increased conversion rates.
- Assisted in producing qualitative reports highlighting campaign successes and areas of improvement to inform future strategies.
- Enhanced client satisfaction by effectively managing multiple projects and ensuring timely delivery.
- Participated in client meetings to present campaign updates, addressing concerns proactively and fostering collaborative environment.
- Contributed to development of award-winning advertising campaigns through effective account coordination efforts across various platforms including print, social media, and influencer marketing.
- Collaborated with internal teams to develop strategic marketing plans, resulting in successful advertising campaigns.
- Developed detailed project timelines and managed deadlines effectively while balancing competing priorities under pressure.
- Organized efficient trafficking of creative assets between internal teams and external vendors, meeting tight deadlines consistently.
- Streamlined communication between clients and creative team, improving overall project workflow and efficiency.
- Served as vital link between clients and internal teams, ensuring clear communication of objectives, feedback, and revisions.
Education
Bachelor of Arts - Strategic Communication, Advertising
08.2017 - 05.2021
- Elected to President for Lambda Phi Epsilon International Fraternity, Inc. in 2017
- Elected to President for the Asian Pacific American Student Coalition in 2018
- Elected to All-Campus Senator for Associated Students of Washington State University in 2019
Skills
Account Management
Progress Reporting
Customer Service
Client Relationship Management
Interpersonal Skills
Problem-Solving
Reliability
Adaptability
Multitasking Abilities
Attention to Detail
Professionalism
Teamwork and Collaboration
Accomplishments
Achieved Bronze Honor in Multicultural Community Engagement at the 15th Annual Shorty Awards.
Timeline
Account Executive - TDW+Co
04.2023 - Current
Account Coordinator - TDW+Co
11.2021 - 04.2023
Washington State University - Bachelor of Arts, Strategic Communication, Advertising
08.2017 - 05.2021