Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Malyasia Coleman

Killeen,TX

Summary

Dynamic sales associate excelling in customer engagement and personalized service. Proven ability to enhance customer satisfaction and streamline processes, contributing to a positive shopping experience.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Mshels Design
07.2021 - 01.2026
  • Enhanced customer engagement through personalized service and product recommendations.
  • Collaborated with team members to streamline sales processes and improve customer satisfaction.
  • Managed inventory levels, ensuring timely restocking of products and minimizing stock discrepancies.
  • Conducted regular store audits to maintain visual merchandising standards and optimize product displays.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Volunteer

Yearbook Photos Killeen High School
09.2024 - 02.2025
  • Coordinated photo shoots to ensure high-quality yearbook images.
  • Assisted team in organizing schedules and managing event timelines.
  • Developed efficient systems for photo selection and editing processes.
  • Trained new volunteers on equipment usage and best practices.

Education

Associate of Science - Business Administration And Management

Central Texas College
Killeen, TX
05-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Listening skills
  • Adapt to diverse groups
  • Cleaning techniques
  • Relationship building

Accomplishments

  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
  • Brought in many new customers to Mshels Design Handbags.

Certification

  • Principles of Floral Design Training - [2024-permanent]
  • Entrepreneurship and Small Business- [2025-permanent]

Timeline

Volunteer

Yearbook Photos Killeen High School
09.2024 - 02.2025

Sales Associate

Mshels Design
07.2021 - 01.2026

Associate of Science - Business Administration And Management

Central Texas College