Malynn Reynolds
Owasso
Summary
Dynamic professional with a strong background in customer service and team collaboration, honed at The Big Biscuit. Proven ability to adapt in fast-paced environments while ensuring exceptional guest experiences. Skilled in problem resolution and time management, consistently supporting team efficiency and enhancing client satisfaction through effective communication and organization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
The Big Biscuit
05.2025 - Current
- Provided exceptional customer service by engaging with patrons and addressing inquiries promptly
- Assisted in food preparation, ensuring presentation adhered to restaurant standards
- Collaborated with kitchen staff to expedite orders during peak hours
- Maintained cleanliness and organization of dining area, enhancing guest experience
- Adapted quickly to changing priorities in fast-paced environment
- Supported team members during busy shifts by assisting with tasks as needed
Receptionist
European Wax Center
12.2023 - 02.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multi-line phone system to direct calls and respond to inquiries.
- Scheduled appointments and maintained calendar for office staff.
Education
Bachelor of Science - Special Education
Northeastern State University
Tahlequah, OK12-2025
Skills
- Customer service
- Team collaboration
- Time management
- Problem resolution
- Fast-paced adaptability
Certification
- OSAT Certitifcation in Mild/Moderate Special Education
- ORT
Timeline
Server
The Big Biscuit
05.2025 - Current
Receptionist
European Wax Center
12.2023 - 02.2025
Bachelor of Science - Special Education
Northeastern State University
Internships
- Rosa Parks Elementary 10/24-12/24
- Collinsville High School 02/25-04/25
- Owasso High School 08/25-11/25