Ma Lyzza Aina Ticzon
Oakland,CA
Summary
Health Services Administrator with five and half years of experience overseeing healthcare services for the 72nd Medical Group, Tinker AFB Oklahoma. Coordinates clinics, agencies and other program activities to increase community wellbeing. Detail-oriented, hardworking and knowledgeable leader with excellent organizational and communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Health Services Management Journeyman
United States Air Force, USAF
03.2015 - 01.2021
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Managed and updated medical group policies and procedures, maintaining compliance with guidelines relating to HIPAA and DoD.
- Supervised four members; performed leadership role, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Developed and maintained electronic record management systems to analyze and process data.
- Managed providers' scheduling, scheduled appointments and verified insurance coverage.
- Communicated with patients, ensuring that medical information was kept private.
Education
Bachelor of Science - Nursing
Samuel Merritt University
Oakland, CA12.2023
Associate of Arts - Health Sciences
Evergreen Valley College
San Jose, CA07.2018
Skills
- Privacy and confidentiality
- Personnel training and development
- File and record management
- Proficient in EHR system
- Customer Assistance
- Patient Support
- Continuous Education
- Mobility assistance
- Medication Administration
- Vital signs
Certification
- California Licensed Registered Nurse - RN License No.: RN95369638 - 02/17/2024
- BLS - Basic Life Support Training - 09/2023-09/2025
- ACLS - Advanced Cardiovascular Life Support Provider Training - 09/2023-09/2025
- Certified Health Services Management, Medical Education and Training Campus, Fort Sam Houston, Tx - 07/28/2015
Timeline
Health Services Management Journeyman
United States Air Force, USAF
03.2015 - 01.2021
Bachelor of Science - Nursing
Samuel Merritt University
Associate of Arts - Health Sciences
Evergreen Valley College