Manahal Jacob
Philadelphia,PA
Summary
Proven customer service expert with a strong work ethic, demonstrated during tenure at Dunkin' Donuts. Excelled in creating a welcoming atmosphere and fostering team collaboration. Skilled in office management and customer assistance, showcasing professionalism and empathy. Achieved efficiency improvements and consistently met business needs through flexibility and integrity.
Overview
5
5
years of professional experience
Work History
Cashier
Ice Cream Parlor
06.2024 - Current
Cashier
Tex’s Chicken and Burgers
11.2022 - 04.2024
- Worked flexible schedule and extra shifts to meet business needs.
Barista
Dunkin' Donuts
08.2021 - 11.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Office Assistant
Bell’s Market
11.2019 - 03.2020
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Education
Bachelors - Criminal Justice
Temple University
Philadelphia, PADiploma -
Northeast High School
Philadelphia, PA06.2021
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Professionalism and courtesy
Languages
Urdu
Native or Bilingual
Timeline
Cashier
Ice Cream Parlor
06.2024 - Current
Cashier
Tex’s Chicken and Burgers
11.2022 - 04.2024
Barista
Dunkin' Donuts
08.2021 - 11.2022
Office Assistant
Bell’s Market
11.2019 - 03.2020
Bachelors - Criminal Justice
Temple University
Diploma -
Northeast High School
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