Manda Anderson
Puyallup,WA
Summary
Seasoned Construction professional with exceptional leadership and project management skills. Competent in team, budget and schedule oversight. Develops scopes, checks field activities and updates clients. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager of Operations
Sugar Bean/Indicott Coffee Roasters
09.2022 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Laborer, Lead Flagger and Account Specialist
Quanta Services, Intolight And Poltelco
06.2016 - 02.2021
- Managed loading and unloading of routine shipments, maintaining organized and secure materials to minimize damage.
- Obtained permits and organized supplies for each job.
- Recognized and reported potential project challenges and assisted with solutions.
- Prospected for new customers in target areas or demographics to bring in new business.
- Interpreted job site supervisor's orders and technical documentation to complete accurate work.
- Worked alongside team to accomplish work goals according to schedule.
- Observed site safety rules to maximize protections for team members and equipment.
Account Manager, Metering Network Services
Puget Sound Energy Inc
05.2009 - 02.2015
- Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
- Expanded sales by 20% by facilitating client satisfaction and renewing customer loyalty.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Introduced new processes to improve account and market tracking for better data analysis.
Education
Associate of Science - Construction Management
Pierce College
Puyallup, WA06.2023
Associate of Applied Science - Business And Environmental Studies
San Jose State University
San Jose, CA06.1999
High School Diploma -
Orting High School
Orting, WA06.1994
Skills
- Departmental Operations
- Business Operations
- Quality Standards
- Overseeing Employees
- Regulatory Compliance
- Training Programs
- Process Evaluations
- Growth Plans
- Strategic Vision
- Operational Efficiency
- Manage Operations
- Safety Regulations
- Incident Management
Certification
- Training - OSHA 10 certified, competent person awarded yearly.
- TCS license holder
- CPR and First Aid
- Pierce County Health certified
- 12/13 Master card certified
In my off time I enjoy refurbishing antique furniture and exploring new places to find antiques.
I love to renew the former beauty of well built furniture that has been neglected. It's such a joy to restore it's beauty. All of my pieces have a renewed lease on life.
Timeline
Manager of Operations
Sugar Bean/Indicott Coffee Roasters
09.2022 - Current
Laborer, Lead Flagger and Account Specialist
Quanta Services, Intolight And Poltelco
06.2016 - 02.2021
Account Manager, Metering Network Services
Puget Sound Energy Inc
05.2009 - 02.2015
Associate of Science - Construction Management
Pierce College
Associate of Applied Science - Business And Environmental Studies
San Jose State University
High School Diploma -
Orting High School
- Training - OSHA 10 certified, competent person awarded yearly.
- TCS license holder
- CPR and First Aid
- Pierce County Health certified
- 12/13 Master card certified
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