Mandalyn Cooper
Huffman,TX
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
4
4
years of professional experience
Work History
Head Bartender
BreWingZ Restaurant And Bar
05.2022 - Current
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Bartender
BBGS
01.2022 - 05.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Restaurant Hostess
Lupe Tortilla
02.2020 - 05.2021
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Education
Stephen F Austin State University
Nacogdoches, TXHigh School Diploma -
Kingwood High School
Kingwood, TX05.2021
Skills
- Customer Service
- Strong Communication Skills
- Conflict Resolution
- Adaptability and Flexibility
- Organizational Skills
Timeline
Head Bartender
BreWingZ Restaurant And Bar
05.2022 - Current
Bartender
BBGS
01.2022 - 05.2022
Restaurant Hostess
Lupe Tortilla
02.2020 - 05.2021
Stephen F Austin State University
High School Diploma -
Kingwood High School
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