Summary
Overview
Work History
Education
Skills
Timeline
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Mandell McCray

Apache Junction,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Cashier

99 Cents Only
Apache Junction, AZ
12.2023 - 02.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Security Officer

Signal 88
MESA, AZ
06.2021 - 08.2022
  • Checked for safety hazards and took corrective action when necessary.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Responded to alarms and conducted investigations as required.
  • Enforced access control measures in accordance with established procedures.
  • Maintained accurate logs of all security related activities.
  • Provided escorts for visitors as needed throughout the facility.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Operated communication systems between officers stationed throughout the facility.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Verified photo IDs and tickets to allow guests passage.

Security Officer

Allied Universal Security Services
Mesa, AZ
08.2017 - 11.2020
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Enforced access control measures in accordance with established procedures.
  • Responded to alarms and conducted investigations as required.
  • Confirmed visitor identification prior to granting entry into the building.
  • Assisted in the development and implementation of security policies and procedures.
  • Provided escorts for visitors as needed throughout the facility.
  • Maintained accurate logs of all security related activities.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Operated communication systems between officers stationed throughout the facility.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Verified photo IDs and tickets to allow guests passage.
  • Monitored premises and recorded activity in daily officer reports.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Completed incident reports to record security or loss prevention incidents.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Reported safety hazards for remediation response.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Observed patrons and customers to quickly address security situations.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Maintained high levels of alertness throughout shifts.

Education

High School Diploma -

Santee Education Complex
Los Angeles, CA
06-2008

Skills

  • Customer Service
  • Report Preparation
  • Conflict Resolution
  • Records Maintenance
  • Time management skills
  • Issue Resolution
  • Daily Reporting

Timeline

Cashier

99 Cents Only
12.2023 - 02.2024

Security Officer

Signal 88
06.2021 - 08.2022

Security Officer

Allied Universal Security Services
08.2017 - 11.2020

High School Diploma -

Santee Education Complex

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Mandell McCray