Summary
Overview
Work History
Education
Skills
Timeline
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Mandi Sims

Salina,KS

Summary

Proven Sales Associate with a track record of enhancing customer loyalty and retention at Holm Automotive Center through exceptional service and sales acumen. Skilled in customer needs assessment and conflict resolution, adept at upselling and teamwork. Achieved significant sales revenue growth by leveraging excellent people skills and product knowledge.

Overview

14
14
years of professional experience

Work History

Sales Associate

Holm Automotive Center
11.2016 - 03.2024
  • Built customer loyalty and retention by delivering an excellent buying experiences.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Built relationships with customers to encourage repeat business.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Sales Associate

Long McArthur Ford Lincoln
09.2014 - 09.2016

Sales Associate

Midway Motors
01.2010 - 07.2014

Education

No Degree - Business

Fort Hays State University
Hays, KS

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Customer Needs Assessment
  • Conflict Resolution
  • Product Sales
  • Upselling

Timeline

Sales Associate

Holm Automotive Center
11.2016 - 03.2024

Sales Associate

Long McArthur Ford Lincoln
09.2014 - 09.2016

Sales Associate

Midway Motors
01.2010 - 07.2014

No Degree - Business

Fort Hays State University

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Mandi Sims