Open To Work
MANDY HALK
LOWES
Longview,WA
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Merchandise and Pro assistant managerstore managerAsset protection asst managerpersonnel managerASM manager
Location Preference
On-SiteRemote
Location:
Longview, WA, USVancouver, WAPortland, OR
Open to relocation:
No
Important To Me
Work-life balanceCompany CultureCareer advancement
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive a positive work environment.
1
Certification
26
years of professional experience
Work History
Merchandise and Pro assistant manager
5 Years 7 Months
LOWES | 01.2021 - Current
- Led a team of associates to provide exceptional service while maintaining a clean, safe, and well-stocked store.
- Overseeing the Pro departments, Managed Pro desk team to enhance customer service and support. to ensure the team is taking care of current pro customers and brings on new Pro business for the store.
- Supervised daily operations to ensure adherence to company standards and customer satisfaction.
- Trained and mentored team members to enhance performance and operational efficiency.
- Implemented inventory management systems to streamline stock replenishment processes.
store manager
2 Years
Big lots | 01.2019 - 01.2021
- Responsible for leading, planning, and directing the entire store team. Accountable for all functional areas of the store, including the financial performance, execution of company initiatives, staffing, inventory control, and compliance with company standards. Retains accountability for all aspects of the store. Training and teaching of new leaders and hourly associates of new positions in the company. Ensured smooth market functionality while district manager was on vacation. while the district manager is on vacation. Handles the freight processes, stocking, participates in other aspects of the freight flow and merchandising process.
- Responsible for the scheduling and payroll processing in the store on a daily and weekly basis. Oversees and drives staffing efforts in the store, including interviewing ,selection, hiring , training, and performance evaluations of all associates in collaboration with other members of the stores leadership team. Approves and administer appropriate disciplinary action to associates, including recommendations for termination. Responsible for the supervision, maintenance and compliance of all customer service and associate recognition programs. Store planogram set for total store merchandise.
- Responsible for the scheduling and payroll processing in the store on a daily and weekly basis. Oversees and drives staffing efforts in the store, including interviewing ,selection, hiring , training, and performance evaluations of all associates in collaboration with other members of the stores leadership team. Approves and administer appropriate disciplinary action to associates, including recommendations for termination. Responsible for the supervision, maintenance and compliance of all customers service and associate recognition programs. Executed planogram setup for total store merchandise. for total store merchandise.
Asset protection asst manager
11 Months
Walmart | 07.2018 - 06.2019
- Managed shrink and recovery processes, ensuring optimal inventory control and loss prevention.
- Oversees claims, receiving, offices, accounts and asset protection team.
- Internal investigations, store tours, hiring and terminations.
- Conducted internal investigations and store tours, facilitating hiring and terminations to maintain team effectiveness.
- Managed store operations during store manager's absence to ensure continuity of service.
personnel manager
2 Years 4 Months
Walmart - Cottage Grove, Or | 03.2016 - 07.2018
- Managed HR functions for store, ensuring compliance with state and federal laws. Hiring and training of all new associates. Ensures the store is following all state and federal laws with associates. Record keeping of personnel files and accident files. Time keeping and attendance. Benefits and LOA with store associates. Teaching and training of new ASMs. Oversaw wage management to align with store financial objectives. P & L reviews for the store manager.
- Led recruitment initiatives to attract top talent and enhance workforce quality.
- Developed and implemented training programs to improve employee performance and engagement.
- Oversaw compliance with labor laws and company policies, ensuring a fair workplace environment.
ASM manager
10 Months
Homegoods - Portland, Or | 12.2014 - 10.2015
- Oversees total store operations, front -end, backroom and customers
- Managed flow of inventory to ensure efficient stock levels and product availability., displays, product placement and over all store standards
- Implemented customer satisfaction programs aimed at improving service quality and engagement. and credit card program.
Co Manager
2 Years
Wal-Mart - Longview, WA | 04.2012 - 04.2014
- Oversees all total store operations of store including, but not limited to, hiring, discipline, store maintenance, ordering of supplies, sales payroll/productivity, and handling customer service issues. Modular accuracy and in stock levels.
- Developed financial budgets and profit goals, conducted pnl reviews, and monitored expenses to align with company targets.
- Inventory controls, shrink reduction in for two inventory's
- Implemented inventory control measures, shrink reduction in for two inventories
Operations manager
6 Years 7 Months
Bed Bath & Beyond - Longview, WA | 09.2005 - 04.2012
- Opened two new stores including training of new hires and set up of operations
- Operations of store including, but not limited to, hiring, discipline, store maintenance, ordering of supplies, sales payroll/productivity, and handle customer service issues.
- Motivated employees to achieve high performance while overseeing front end operations in a customer service-focused environment.
- Managed store operations, including hiring, disciplinary actions, maintenance, supply ordering, payroll management, and resolution of customer service issues.
ASM Manager
5 Years 3 Months
Wal-Mart - Vancouver, WA | 06.2000 - 09.2005
- Assisted in day-to-day store operations and performed Store Manager duties.
- Assisted in the hiring of personnel, discipline, ensuring labor issues resolved in a timely manner
- Managed store performance metrics including SWAS, PNL, and budget tasks to ensure financial accuracy.
- Mentored with two successful promotions of mentees
Education
Diploma - General Studies
Clatskanie High School - Clatskanie
Skills
Retail operations
Inventory control
Team leadership
Customer engagement
Inventory management
Strategic decision-making
Cash management
Problem-solving
Accomplishments
- Managed a store that exceeded company expectations in every category during the each quarter.
Certification
wicklander-Zulawski non-confrontational, interview and interrogation
Timeline
Merchandise and Pro assistant manager
LOWES
01.2021 - CurrentRead more
store manager
Big lots
01.2019 - 01.2021Read more
Asset protection asst manager
Walmart
07.2018 - 06.2019Read more
personnel manager
Walmart
03.2016 - 07.2018Read more
ASM manager
Homegoods
12.2014 - 10.2015Read more
Co Manager
Wal-Mart
04.2012 - 04.2014Read more
Operations manager
Bed Bath & Beyond
09.2005 - 04.2012Read more
ASM Manager
Wal-Mart
06.2000 - 09.2005Read more
Clatskanie High School - Diploma, General Studies
Read more