Mandy Johnson
Coos Bay,OR
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. I would be proud to join your team!
Overview
24
24
years of professional experience
Work History
Server
Dishners
07.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Lucky Star
01.2000 - 03.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Banking Center Manager
Bank Of America
04.2005 - 06.2008
- Implemented robust risk management procedures, minimizing potential losses and maintaining a secure banking environment.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Recruited and hired talent for operations and service delivery and managed branch offices by mentoring and cross-training new leadership as part of succession planning.
- Prepared, sorted and distributed [Type] reports to appropriate branches.
Education
Marshfield Senior High School
Coos Bay, OR06.2002
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Professional Appearance
- Menu Memorization
- Safe Food Handling
- Food Running
Timeline
Server
Dishners
07.2023 - Current
Banking Center Manager
Bank Of America
04.2005 - 06.2008
Server
Lucky Star
01.2000 - 03.2012
Marshfield Senior High School