Mandy Keel
West Monroe,LA
Summary
Dynamic and dedicated professional with extensive experience in customer service at Bayou Butts and Booze. Proven ability to build relationships and enhance customer satisfaction through exceptional service. Skilled in cash handling and drawer balancing, demonstrating strong work ethic and integrity in fast-paced environments. Committed to compliance and operational excellence.
Overview
2026
2026
years of professional experience
Work History
Cashier
Bayou Butts and Booze
West Monroe, LA
10.2024 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Retail Sales Associate
Good Will
DeRidder, LA
2005 - 2006
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Sales Associate
Dollar General Store
DeRidder, LA
2003 - 2004
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Carhop
Sonic Drive-In
DeRidder, LA
1998 - 2000
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
Education
DeRidder High School
DeRidder, LaSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer service excellence
- Drawer balancing
- Liquor regulations and compliance
Timeline
Cashier
Bayou Butts and Booze
10.2024 - Current
Retail Sales Associate
Good Will
2005 - 2006
Sales Associate
Dollar General Store
2003 - 2004
Carhop
Sonic Drive-In
1998 - 2000
DeRidder High School