Mandy Miller
Muskegon,MI
Summary
An opportunity to meet new people in an entry-level position that allows room for advancement.
Overview
30
30
years of professional experience
Work History
Financial Counselor
Trinity Health Muskegon
04.2004 - Current
- Interviews patients in person or over the telephone to obtain required financial information to determine appropriate arrangements and/or program eligibility. Verifies Medicare, Medicaid, and other insurance information, and has in depth conversations with a patient regarding benefit levels and how they apply to services rendered. Aid patients with estimate requests. Collect patient co-pays, deductibles, and other payments. Work closely with Michigan DHHS case workers to help patients with Medicaid.
Crew Member
Arby’s
08.2024 - 04.2025
- Working at the front counter, drive-thru, cashier, fry station, runner, bagging and serving food.
Crew Member
McDonald’s
07.2023 - 05.2024
- Worked back cash taking orders, monies, fry station, bagging and served food.
Machine Operator
Best Packaging
06.1999 - 04.2004
- Set up and ran machines, assembled partitions, worked in shipping and receiving.
Crew Member
Subway
08.1997 - 06.1999
- Assistant Manager duties, handled cash drawer, inventory, and handled work schedule, prepared customers' orders.
Turks Inn
01.1996 - 04.1996
- I washed dishes and helped with prep food.
Education
Associate Degree - Nursing
Muskegon Community College
Muskegon, MI02-2010
Medical Administrative Assistant Certificate - undefined
Olympia Career Training Institute
Grand Rapids, MI05-2004
Medical Assistant Certificate - undefined
Ross Medical Education Center
Muskegon, MI03-1999
Skills
- Adaptability and flexibility
- Organizational skills
- Critical thinking
- Excellent communication
- Multitasking
- Reliability
- Problem-solving abilities
- Effective communication skills
- Time management
- Attention to detail
- Problem-solving
- Customer service
- Financial assessment
Timeline
Crew Member
Arby’s
08.2024 - 04.2025
Crew Member
McDonald’s
07.2023 - 05.2024
Financial Counselor
Trinity Health Muskegon
04.2004 - Current
Machine Operator
Best Packaging
06.1999 - 04.2004
Crew Member
Subway
08.1997 - 06.1999
Turks Inn
01.1996 - 04.1996
Medical Administrative Assistant Certificate - undefined
Olympia Career Training Institute
Medical Assistant Certificate - undefined
Ross Medical Education Center
Associate Degree - Nursing
Muskegon Community College
SPECIAL RECOGNITION
11/2012: Leader on Relationship-Base Care Committee through Mercy Health, 05/2010: Dean’s List Muskegon Community College, 05/2004: Olympia Career Training Institute: I graduated with Academic and Attendance honors., 04/2003: Employee of the Month at Best Packaging