Mandy Runyan
Ortonville,MI
Summary
Dynamic entrepreneur with a proven track record in start-up operations and strategic decision-making, demonstrated across roles at MJ Caregivers and Mandy's Dandy Daycare. Excelled in sales oversight and customer relations, significantly enhancing client satisfaction and operational efficiency. Skilled in leading teams to exceed revenue targets by fostering a culture of achievement and compliance.
Overview
33
33
years of professional experience
Work History
Business Owner
MJ Caregivers
Ortonville, MI
11.2009 - Current
- Transported patients to medical, dental and personal care appointments.
- Redirected clients with memory issues, providing safety guidance protection.
- Followed care plan and directions to administer medications.
- Consulted with client care team to continually update care plans.
- Laundered clothing and bedding to prevent infection.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Respected the privacy, dignity and confidentiality of each client served.
- Monitored health and well-being of clients and reported significant health changes.
Business Owner
Mandy's Dandy Daycare
Whittemore, MI
03.2002 - 10.2008
- Organized and led activities to promote physical, mental and social development.
- Observed children to record development.
- Engaged with children on individual basis to build positive, trusting relationships.
- Maintained supplies inventory for the classroom including art materials and books.
- Supervised children during meal times, playtime, and other activities.
- Developed lesson plans and activities to engage children in learning.
Manager
Hale Ice Cream Shop
Hale, MI
04.1992 - 10.2000
- Directed and monitored daily operational workflows.
- Directed workforce activities to align with organizational goals.
- Addressed client concerns effectively to maintain high satisfaction levels.
- Met targeted revenue benchmarks.
Education
Bachelor of Arts - Elementary Education
Spring Arbor University
Spring Arbor, MI04-2004
Skills
- Sales oversight
- Regulatory compliance
- Customer relations
- Task delegation
- Strategic Decision-making
- Start-up operations
Timeline
Business Owner
MJ Caregivers
11.2009 - Current
Business Owner
Mandy's Dandy Daycare
03.2002 - 10.2008
Manager
Hale Ice Cream Shop
04.1992 - 10.2000
Bachelor of Arts - Elementary Education
Spring Arbor University