MANDY THOMPSON
Rexburg,Idaho
Summary
Dedicated, detail-oriented professional recognized for exceptional organizational skills and a commitment to excellence. Proven ability to manage tasks efficiently, communicate effectively, and adapt swiftly to new challenges in dynamic environments. Known for a positive attitude, reliability, and a strong work ethic, complemented by a passion for continuous learning and professional growth within collaborative teams. Eager to contribute expertise and drive results in a forward-thinking organization.
Overview
4
4
years of professional experience
Work History
Receptionist
East Idaho Ear Nose and Throat
Rigby, ID
01.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Certified Medical Assistant
Upper Valley Orthopedics
Rexburg, ID
07.2024 - 12.2024
- Obtained patient medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted physicians with diagnostic testing such as X-rays or MRI scans.
- Prepared patients for surgeries by thoroughly reviewing preoperative instruction, addressing any concerns or questions they may have had.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted the doctor by drawing up medicine for cortisone injections.
Medical Assistant Student Intern
Rexburg Pediatrics
05.2024 - 06.2024
- Proactively addressed parent concerns regarding their child’s health.
- Facilitated smoother surgeries by preparing operating rooms, laying out sterile instruments, and providing direct assistance to the doctors.
- Administered vaccinations and medications under physicians orders.
- Obtained and documented patient medical history, vital signs, and current complaints at intake.
- Updated inventory, expiration, and vaccine logs to maintain current tracking documentations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimen.
4 Head Embroidery Machine Operator
Pure Adrenaline Motorsports
12.2021 - 01.2023
- Communicated effectively with team members regarding any changes in job assignments and deadlines.
- Maintained accurate records of production output, including number of pieces produced per hour and total pieces completed during shift.
- Provided training and guidance to new employees regarding operation of machinery.
- Ensured all equipment was functioning correctly.
- Loaded spools of thread onto bobbins for use with the embroidery machine.
- Operated and maintained multiple embroidery machines, paying attention to the detail to produce quality products in a timely manner.
4 Head Embroidery Machine Operator
Killinit Klothing
12.2021 - 01.2023
- Programmed designs into the computerized system for automated stitching on the machine.
- Received instruction from supervisor regarding design specifications for each product.
- Operated and maintained multiple embroidery machines to produce quality products in a timely manner.
- Demonstrated ability to troubleshoot and resolve technical issues related to the embroidery machines.
Chiropractic Assistant
Madison Ridge Chiropractic
04.2022 - 06.2022
- Performed patient care activities under directions of the chiropractor.
- Greeted individuals upon entry to the office, checking in patients.
- Answered or placed phone calls to schedule or reschedule appointments.
- Managed office duties such as filing, and data entry.
- Prepared treatment rooms and exam rooms to facilitate patients visits.
- Sterilized equipment and stocked supplies, and organized rooms.
- Prepare exam rooms before each visit by setting up necessary instruments needed for treatment.
Education
Madison Senior High School
Rexburg, ID06.2020
Certificate - Medical Assisting
Eagle Gate College
Idaho Falls, ID06.2024
Certificate - Medical Billing And Coding
BYU Pathways
08.2025
Skills
- Cerner/ EHR
- Customer Service
- Sterilization techniques
- Patient Care
- Medical Procedures
- Medical office administration
- Vital signs monitoring
- Laboratory Specimen Collection
- HIPPA Compliance
References
Eagle Gate College
Jamie Alvey
(208) 589-6960
Madison Ridge Chiropractic
Dr. Scott White
(208) 351-7578
Pure Adrenaline Motorsports
Barry Pierce
(208) 520-790
Timeline
Receptionist
East Idaho Ear Nose and Throat
01.2025 - Current
Certified Medical Assistant
Upper Valley Orthopedics
07.2024 - 12.2024
Medical Assistant Student Intern
Rexburg Pediatrics
05.2024 - 06.2024
Chiropractic Assistant
Madison Ridge Chiropractic
04.2022 - 06.2022
4 Head Embroidery Machine Operator
Pure Adrenaline Motorsports
12.2021 - 01.2023
4 Head Embroidery Machine Operator
Killinit Klothing
12.2021 - 01.2023
Madison Senior High School
Certificate - Medical Assisting
Eagle Gate College
Certificate - Medical Billing And Coding
BYU Pathways