Summary
Overview
Work History
Education
Skills
Timeline
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Manishia Hollie

Manishia Hollie

Hudsonville,MI

Summary

Results-oriented administrative professional with over 7 years of experience supporting multiple high-achieving executives. Meticulous attention to detail and effective management of multiple professional needs. Thrives in fast-paced, dynamic environments with constant change and uncertainty. Demonstrated leadership as a lead Executive Assistant, overseeing a team of 5+ assistants while mentoring and promoting the development of 9 junior executive assistants.

Overview

11
11
years of professional experience

Work History

Executive Assistant II

Amazon
10.2020 - Current
  • Support multiple directors across several time zones and a business unit of 3500 WHS professionals
  • Serves as the Lead EA to EA teams, managing 5+ EAs; partners with 8 EA partners across multiple business units
  • Experienced in providing coaching to hold EA peers accountable while still leading with empathy.
  • Supported career development of 9 administrative professionals
  • Supports the talent development within the Executive Assistant community as an onboarding Executive Assistant across WHS Global organization
  • Manages 5+ complex calendars across several time zones
  • Coordinates international and domestic travel
  • Maintains confidential material including but not limited to; finance, HR and org discussions. Managed NDAs for project specif intelligence.
  • Review, edit and contribute to VP and SVP facing Documents
  • Space management for an EST based Corporate Campus
  • Partnering with finance to solve roster errors, determine solution and maintain budget parameters for each specific business operations.
  • Served as point person for Europe, North America, India, and Australia team members on team calendaring, shared docs and events
  • Document proofing and editing for various projects and initiatives
  • Manages expense reporting in Concur and monitors spending in adherence to the corporate/client policy
  • Developed NACF WHS SharePoint and Team sites to increase workflow management
  • Transitioned the entire NACF WHS Sr Leadership to using a work management system, ASANA
  • Hosted training to teach Directors within the organization on how to utilize internal systems
  • Serves as an 'on-boarding' buddy for new EAs
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.

Executive Assistant I

Amazon
06.2019 - 10.2020
  • Provided EA support to four Senior Regional/Regional Leaders
  • Provided Logistical support for multiple Operational Leader Reviews
  • Coordinated and Attended 10+ Node tours with an average of 4 sites per tour
  • Planned, Coordinated and Hosted 150+ attendee conferences with a $120,000 to $170,000 budget
  • Mentored 5 GMA's: 2 currently promoted to Executive Assistant I
  • Developed a GMA training series: Taught to ReLo, IXD & SW AR region
  • Member of the NACF GMA Training and Development Committee
  • MGHD Trained: Led in Quarterly Hiring
  • Diversity and Inclusion SME for the regional level of a organization

GMA

Amazon
10.2016 - 06.2019
  • Managed calendar/travel/scheduling
  • Booking meeting spaces
  • Planned manager outings/All Managers Meeting
  • Key partner in planning node events
  • Arranged corporate events to take place outside of the workplace (i.e
  • Staff appreciation events, meetings, and community outreach)
  • Strong organizational, Project management and Problem-solving skills with impeccable multi-tasking abilities
  • Uphold a strict level of confidentiality
  • Prepared internal and external corporate documents for team members and key stake holders
  • Coordinated executive communications, including taking calls, responding to emails and interfacing with other leaders on behalf of Manager
  • Managed the ERC budget to ensure that building stayed on track for each quarter
  • Partnered closely with the HR managers to help with building projects
  • Worked with Senior team on special projects for FC development

Quarterback

Amazon
08.2015 - 10.2016
  • Maintained the flow and maintenance of the Amazon Robotic machines
  • Assigned supporting roles (Problem Solvers, Waterspiders and main floor attendants)
  • Assisted Area Managers in the management of Tier 3 Process Assistance
  • Ensure that adequate amounts of work were maintained on the floors for the number of assigned associates
  • Adjusting the number of Pickers, and Stowers on floor based on the amount of work available
  • Help quarterly sync meetings to determine staffing adjustments to maintain a successful shift
  • Managed a team of Amazon robotic engineers
  • Remained in constant contact with Outbound leadership team to ensure the flow out from Pick was properly balanced

Flow Lead

Amazon
10.2014 - 08.2015
  • Determined the load amount and quality of incoming shipments
  • Maintained balanced workflow throughout Inbound Dock, Receiving and Stow
  • Ensured supplies and equipment were adequate and available
  • Participated and presenting quarterly sync meetings to determine goals and reevaluate plans

Branch Manager

Woodforest Bank
12.2013 - 08.2014
  • Manage a small team of tellers
  • Maintain confidential files
  • Ensure federal banking compliance are upheld
  • In charge of ordering cash shipments and maintaining the regulated amount of funds in vault
  • Creating and adjusting shift schedules when necessary

Education

B.A. - Mathematics

Southern New Hampshire University
Manchester, NH
12.2012

B.A. - Mathematics

Grand Valley State University
Allendale, MI
05.2009

Skills

  • Advanced Calendar Management
  • Staff Management
  • Slack, ASANA, Quip, Work Doc, Coupa, Concur, Advanced MS Office Suite
  • PO Creation/ Invoice Management, Complex Departmental Budget Management
  • Travel Arrangement/ Expense Reports
  • Technical Writing, Doc Editor, P&C Communication
  • Space Management, Office Management
  • Executive Support
  • Project Management

Timeline

Executive Assistant II

Amazon
10.2020 - Current

Executive Assistant I

Amazon
06.2019 - 10.2020

GMA

Amazon
10.2016 - 06.2019

Quarterback

Amazon
08.2015 - 10.2016

Flow Lead

Amazon
10.2014 - 08.2015

Branch Manager

Woodforest Bank
12.2013 - 08.2014

B.A. - Mathematics

Southern New Hampshire University

B.A. - Mathematics

Grand Valley State University
Manishia Hollie