Manjeet Singh
Budd Lake,NJ
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Customer Service Associate
Walmart
Flanders, NJ
03.2025 - Current
- Assist customers with questions, product details, and purchase concerns.
- Handle transactions, returns, and exchanges accurately according to store policy.
- Follow company procedures for cash handling, customer service, and loss prevention.
Store Supervisor
Mobil
Netcong, USA
07.2024 - Current
- Manage inventory across the primary store and 2 additional store locations, monitoring stock levels, identifying shortages, and coordinating replenishment to maintain product availability.
- Supervise day-to-day store activities and support team members in following company policies, operational procedures, and service standards.
- Monitor sales-floor conditions, product displays, and merchandising standards to maintain an organized, customer-ready environment.
- Resolve customer concerns promptly and professionally, promoting customer satisfaction and positive shopping experiences.
- Handle cash-register operations and support accurate cash handling and adherence to established cash-control procedures.
- Assist with opening and closing procedures and ensure smooth transitions between shifts.
Education
Bachelor of Technology - Computer Science and Engineering, Data Science and Artificial Intelligence
SRM University
New Delhi, India06-2023
Skills
- Retail operations and management
- Inventory control and replenishment
- Team leadership and supervision
- Customer service and conflict resolution
- Cash handling and Point of Sale operations
- Merchandising, safety and loss prevention
Certification
Certification in Data Science and Artificial Intelligence (in association with IBM)
Timeline
Customer Service Associate
Walmart
03.2025 - Current
Store Supervisor
Mobil
07.2024 - Current
Bachelor of Technology - Computer Science and Engineering, Data Science and Artificial Intelligence
SRM University