Manjeetpal Singh
San Jose,CA
Summary
Detail-oriented Pharmacy Technician skilled in medication dispensing, patient education, and insurance billing. Committed to maintaining patient confidentiality and optimizing workflows to enhance pharmacy operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
San Jose, CA
03.2025 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels, ensuring medication availability for patient needs.
- Processed prescription orders using pharmacy management software effectively.
- Educated patients on medication usage and potential side effects clearly.
- Collaborated with healthcare professionals to resolve prescription-related issues promptly.
- Adhered to safety protocols and regulatory guidelines in pharmacy operations consistently.
- Supported front-store operations, enhancing customer service experiences efficiently.
- Conducted routine equipment checks to ensure operational readiness of pharmacy tools.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Conducted patient follow-ups to confirm medication effectiveness and address concerns.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Utilized pharmacy management software to process prescriptions efficiently.
- Resolved third-party billing, computer system and customer service issues.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for pharmacy.
Education
Associate of Science - Nursing
Evergreen Valley College
San Jose, California, CA05.2027
High School Diploma -
Evergreen Valley High School
San Jose, CA06.2025
Pharmacy - Pharmacy Technician
Silicone Valley Career Technical Education
San Jose, CA06.2025
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- Pharmacy ethics
- HIPAA
- Pharmacy and customer records management
- Drug inventory control
- Labeling accuracy
- Drug safety
- Pharmaceutical calculations
Certification
- CPhT - Certified Pharmacy Technician
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Full Professional
English
Native or Bilingual
Timeline
Pharmacy Technician
CVS Pharmacy
03.2025 - Current
Associate of Science - Nursing
Evergreen Valley College
High School Diploma -
Evergreen Valley High School
Pharmacy - Pharmacy Technician
Silicone Valley Career Technical Education