Dynamic professional with extensive experience in retail management. Known for strong leadership and communication skills, successfully mentoring teams, and enhancing operational workflows. Committed to driving sales and improving customer experiences.
Work History
Assistant Store Manager
1 Year 7 Months
Levis Strauss & Co | 03.2025 - Current
Assisted in daily store operations, ensuring seamless customer service and efficient workflow.
Trained and mentored new staff on sales techniques and product knowledge.
Implemented visual merchandising standards to enhance product presentation and drive sales.
Analyzed inventory levels and coordinated restocking efforts to maintain optimal stock availability.
Assistant Store Manager
3 Years 10 Months
Express Factory Outlet | 08.2020 - 06.2024
Coordinated daily staff schedules to optimize coverage during peak hours and special events.
Monitored sales performance, identifying trends to inform product placement decisions.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Assistant Store Manager
2 Years 9 Months
TJX Companies | 11.2017 - 08.2020
Assisted in training new team members on store operations and customer service standards.
Collaborated with management to implement effective merchandising strategies enhancing product visibility.
Managed inventory control, ensuring accurate stock levels and minimizing shrinkage.
Resolved customer inquiries and complaints promptly, improving overall satisfaction rates.
Education
Bachelor of Science - Business Management
Granite State College | Conway, NH | 2013
Minor in Healthcare Management
Master of Science - Business Administration And Management
Granite State College | Conway, NH | 12.2014
Concentration in Business Project Management
Skills
Customer service
Strong multi-tasking
Highly motivated
Dependable and reliable
Timeline
Assistant Store Manager
Levis Strauss & Co
03.2025 - CurrentRead More
Assistant Store Manager
Express Factory Outlet
08.2020 - 06.2024Read More
Assistant Store Manager
TJX Companies
11.2017 - 08.2020Read More
Granite State College
Bachelor of Science from Business Management
Read More
Granite State College
Master of Science from Business Administration And Management