Manny Rosado
Miami
Summary
Dynamic Restaurant General Manager with proven strengths in operations management, food safety, and inventory control. Committed to enhancing customer satisfaction and team performance through efficient practices.
Overview
14
14
years of professional experience
Work History
Restaurant General Manager
Burger King
Miami, FL
05.2025 - 04.2026
- Managed daily restaurant operations, ensuring compliance with health and safety standards.
- Trained and supervised staff to deliver exceptional customer service.
- Implemented efficient inventory management practices to reduce waste.
- Conducted regular performance evaluations to enhance team productivity.
Customer Service Manager
Acqua Fresca
Miami, FL
07.2012 - 04.2025
- Led customer service team to enhance resolution efficiency and improve overall satisfaction rates.
- Developed training programs to elevate staff performance and ensure adherence to company standards.
- Implemented customer feedback mechanisms, driving continuous improvement in service delivery processes.
- Organized routes for drivers
- Kept and maintained inventory.
Education
Associate of Science - Education
Tallahassee Community College
Tallahassee, FL05-2012
High School Diploma -
Southwest Miami Senior High School
Miami, FL05-2007
Skills
- Operations management
- Customer Service
- Social
- Inventory management
- Food safety
- Cost control
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Restaurant General Manager
Burger King
05.2025 - 04.2026
Customer Service Manager
Acqua Fresca
07.2012 - 04.2025
Associate of Science - Education
Tallahassee Community College
High School Diploma -
Southwest Miami Senior High School