Manpreet Kaur
Valley Stream,NY
Summary
Dynamic sales associate with a proven track record at Cap World, located in Brooklyn NY, excelling in customer service and inventory management. Recognized for fostering customer loyalty and enhancing shopping experiences. Skilled in analyzing sales data and collaborating with teams to optimize store performance, demonstrating strong problem-solving abilities and effective communication skills.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Cap World
Brooklyn, NY
01.2021 - 12.2025
- Delivered exceptional customer service, fostering loyal relationships and repeat business.
- Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
- Maintained accurate inventory records, ensuring product availability and effective stock management.
- Collaborated with team members to optimize store layout for improved sales performance.
- Analyzed sales data to identify trends, informing inventory decisions and strategic planning initiatives.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Cashier
Cap World
Brooklyn, NY
01.2021 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Managed cash drawer, ensuring accuracy and accountability in daily reconciliations.
- Trained new staff on operational procedures and customer service standards.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
Cleaner Helper
Cap World
Brooklyn, NY
01.2021 - 12.2025
- Maintained cleanliness and sanitation standards in assigned areas.
- Assisted team members with cleaning tasks and supplies management.
- Operated cleaning equipment safely and efficiently for optimal results.
- Trained new staff on proper cleaning techniques and safety protocols.
- Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
- Performed thorough window washing services that resulted in crystal clear panes and increased natural light within the facility.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Stock Manager
Cap USA
The Bronx, NY
01.2020 - 01.2021
- Managed inventory levels to ensure optimal stock availability and prevent shortages.
- Streamlined receiving processes, improving efficiency in stock handling and organization.
- Implemented inventory tracking systems for accurate real-time data management.
- Trained and mentored staff on best practices for stock management and safety protocols.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Set up displays of merchandise to market new products to customers.
- Managed a team of warehouse staff, ensuring productivity goals were consistently met while maintaining a safe work environment.
Education
Bachelor of Science - Psychiatric Nursing
Adelphi University
Garden City, NY05-2029
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Flexible schedule
- Stocking and receiving
- Inventory tracking
- Friendly and outgoing
- Customer engagement
- Task prioritization
- Price quote preparation
- Reading comprehension skills
- Excellent communication skills
- Positive and professional
- Written and oral communication skills
- Financial records analysis
Accomplishments
- Brought in 800 new customers.
- Awarded “Employee of the Month” in 2022, 2023, 2024, and 2025.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Certified Sales Associate, Cap World - 2021-2025
- Licensed Cashier - 2021-2025
Languages
English
Full Professional
Spanish
Professional Working
punk
Professional Working
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Running
- Playing Sports
- Cooking
- Dancing
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Gym Workouts
- Music
- Outdoor Recreation
- I like working with my hands and fixing things
- I participate in low-impact exercises to strengthen core muscles
- Volunteering
- Participating in local clean-up initiatives
- Offering time and support to shelters for the homeless, women, and animals
- Fashion and Style
- Blogging
- Team Sports
Timeline
Sales Associate
Cap World
01.2021 - 12.2025
Cashier
Cap World
01.2021 - 12.2025
Cleaner Helper
Cap World
01.2021 - 12.2025
Stock Manager
Cap USA
01.2020 - 01.2021
Bachelor of Science - Psychiatric Nursing
Adelphi University