Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Manuel Hernandez

Eugene,United States

Summary

Diligent customer relations representative with experience managing phone, online and consultative communications with customers. Proactively identified sales opportunities and built strong relationships with current and prospective customers. Consistently exceeded customer support and service expectations by resolving issues quickly.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

Health Mart Pharmacy
01.2024 - Current
  • Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
  • Filled 30 prescriptions per hour including solid, liquid, and other forms of medications
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Streamlined prescription processing with accurate data entry and verification of patient information.

Executive Assistant

Mercy Tree LLC
02.2022 - 12.2023
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Screened calls and emails and responded accordingly to support executive correspondence.

Demolition Technician

Mckenzie Taylor Construction and Restoration
01.2021 - 12.2021
  • Identified ideal strategies for demolishing buildings and removing debris from structures based on work orders.
  • Pulled out salvageable items before full structural demolition.
  • Wore mandated safety equipment and used correct procedures for total site safety.
  • Provided labor support to carpenters, masons and other skilled trades.

Education

Bachelor of Science - Business Administration

Oregon State University
Corvallis, OR
03-2026

Associate of Science - Business Administration

Central Oregon Community College
Bend, OR
08.2023

Skills

  • Administrative Support
  • Accuracy and Efficiency
  • Sales Transaction Management
  • Microsoft PowerPoint
  • Client Relationship Management
  • Technical Documentation
  • Insurance Billing
  • Ordering and Inventory
  • Staff Development
  • Operations Support

Accomplishments

  • Received an Associates Degree at the age of 18
  • Certified Pharmacy Technician



Timeline

Pharmacy Technician

Health Mart Pharmacy
01.2024 - Current

Executive Assistant

Mercy Tree LLC
02.2022 - 12.2023

Demolition Technician

Mckenzie Taylor Construction and Restoration
01.2021 - 12.2021

Bachelor of Science - Business Administration

Oregon State University

Associate of Science - Business Administration

Central Oregon Community College

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Manuel Hernandez