Manuel Giraldo
Administrative Assistant
Vancouver,WA
Summary
Compassionate military service member with over 4 years of experience as an Administrative and Operations Assistant; highly organized and always eager to tackle the toughest challenges. During the last National Guard mobilization, excelled by learning and expertly performing critical hospital support functions as an Access Entry Control Screener and Patient Access Specialist at OHSU, saving over $954,123 in funding and countless hours of training and manpower.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Patient Access Specialist
U.S. Air Force National Guard
Portland, OR
01.2022 - 04.2022
- Performed over 185 patient scheduling and registration functions weekly to serve as initial contact point for medical office visits.
- Recommended service improvements to minimize recurring patient issues and complaints with 88% accuracy.
- Utilized knowledge of electronic medical record systems and medical terminology to perform more than 200 data entry tasks daily.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Organized patient records and database to facilitate information storage and retrieval.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy
Access Entry Control Screener
U.S. Air Force National Guard
Portland, OR
10.2021 - 12.2021
- Screened and directed over 150 patients per day, helping the hospital provide more than 66,077 patients access to medical attention and meet their required appointments.
- Contributed to over 130,000 man hours amassed by the Oregon National Guard at Portland area hospitals, helping to mitigate the impact of Coronavirus on the local community, and allowing caregivers to focus on their life-saving mission.
- Assisted information systems security managers in reporting and mitigating information system security threats.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Interacted with public to provide guidelines, explain rules and regulations and respond to inquiries.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
Administrative Coordinator
BAYADA Home Health Care
Clifton, NJ
06.2017 - 06.2020
- Supervised and managed daily activities of home care team consisting of over 200 staff members.
- Monitored, analyzed, and corrected staff performance and collaborated with Client Service Managers to raise standards of practice.
- Ordered and maintained appropriate stock of PPE and supplies for five different offices while saving each of them $2,881 per month on average by identifying cost-effective vendors and setting up favorable contracts.
- Collaborated with team of fourteen on roll-out and implementation of point-of-care and electronic visit verification software to automate office operations and improve compliance by 48%.
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help home care team and staff improve understanding of electronic visit verification software, use of PPE, and care best practices.
- Facilitate hiring of qualified home care team personnel by interviewing applicants and making recommendations for employment.
- Communicated with patients in both English and Spanish, providing translation services where needed.
Education
Bachelor of Arts - Business Administration And Management
Irvine Valley College
Irvine, CA 01.2019 - 12.2025
Vocational Certificate of Completion - Public Health
USAF School of Aerospace Medicine
Wright-Patterson Air Force Base, OH 05.2021 - 08.2021
Certificate of Completion - Executive Assistant And Executive Secretary
Santa Ana College
Santa Ana, CA 08.2018 - 06.2019
Skills
- Microsoft Office Suite
Accomplishments
- Awarded the Air Force Achievement Medal for outstanding professional skill and knowledge.
- Presented with the OHSU Presidential Coin for distinctively supporting the hospital's response to COVID-19.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Patient Access Specialist
U.S. Air Force National Guard
01.2022 - 04.2022
Access Entry Control Screener
U.S. Air Force National Guard
10.2021 - 12.2021
Vocational Certificate of Completion - Public Health
USAF School of Aerospace Medicine
05.2021 - 08.2021
Bachelor of Arts - Business Administration And Management
Irvine Valley College
01.2019 - 12.2025
Certificate of Completion - Executive Assistant And Executive Secretary
Santa Ana College
08.2018 - 06.2019
Administrative Coordinator
BAYADA Home Health Care
06.2017 - 06.2020
Similar Profiles
Woo HamWoo Ham
Air Force Loadmaster at U.S. Air Force National GuardAir Force Loadmaster at U.S. Air Force National Guard
Darold HubbardDarold Hubbard
Utility Systems Mechanic (40+ Hrs. Per Week) at U.S. Air Force National GuardUtility Systems Mechanic (40+ Hrs. Per Week) at U.S. Air Force National Guard
DAVID AGBOKEYEDAVID AGBOKEYE
Personnelist (3F0X1) at U.S. Air Force National GuardPersonnelist (3F0X1) at U.S. Air Force National Guard
Kaleb BurksKaleb Burks
Air National Guardsman at U.S. Air Force National GuardAir National Guardsman at U.S. Air Force National Guard
Riley SweeneyRiley Sweeney
Courtesy Clerk at SafewayCourtesy Clerk at Safeway