Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manuel Marton

Austin

Summary

Dynamic sales professional with a proven track record at Spectrum, excelling in customer service and upselling techniques. Recognized for enhancing client satisfaction and consistently exceeding sales quotas. Reliable and goal-oriented, I leverage strong problem-solving skills and effective communication to foster lasting customer relationships and drive revenue growth.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience

Work History

Sales Associate

Maxwell Ford
02.2025 - Current
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Seasonal Delivery Driver

UPS
09.2024 - 01.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Sales Representative

Spectrum
10.2023 - 10.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Education

High School Diploma -

Liceul Teoretic "Alexandru Papiu Ilarian" Dej
Romania
06-2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented
  • Reliable and punctual
  • Exceptional customer service
  • Verbal/written communication
  • Store opening and closing
  • Product sales
  • Upselling
  • Professional demeanor

Languages

English
Full Professional
Spanish
Limited Working
Romanian
Native or Bilingual

Timeline

Sales Associate

Maxwell Ford
02.2025 - Current

Seasonal Delivery Driver

UPS
09.2024 - 01.2025

Sales Representative

Spectrum
10.2023 - 10.2024

High School Diploma -

Liceul Teoretic "Alexandru Papiu Ilarian" Dej
Manuel Marton