Manuel Ontiveroz

Supervisor over three crews making sure Frac rig ups and rig downs completed in in safe and efficient time.

• Assisted customers with product selection, enhancing overall shopping experience.
• Maintained up-to-date knowledge of product features and promotions to inform potential buyers.
• Handled transactions efficiently, ensuring accuracy in cash handling and credit processing.
• Collaborated with team members to optimize store layout for improved customer flow.
• Addressed customer inquiries and resolved issues effectively, fostering positive relationships.
• Trained new staff on sales techniques and company policies to ensure consistent service quality.
• Developed and executed promotional strategies to drive customer engagement and increase sales volume.
• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Provided exceptional customer service, resulting in numerous positive reviews and referrals.
• Negotiated contracts skillfully, securing favorable terms for both company and client.
• Coached new hires on sales techniques, contributing to their development as successful team members.
• Negotiated prices, terms of sales and service agreements.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Maintained current knowledge of evolving changes in marketplace.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Discussed and recommended service options with customers and explained costs involved.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Proved successful working within tight deadlines and a fast-paced environment.
• Learned and adapted quickly to new technology and software applications.

• Managed time efficiently in order to complete all tasks within deadlines.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Paid attention to detail while completing assignments.
• Organized and detail-oriented with a strong work ethic.
• Worked flexible hours across night, weekend, and holiday shifts.
• Passionate about learning and committed to continual improvement.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Developed and maintained courteous and effective working relationships.

• Delivered exceptional customer service to enhance client satisfaction and loyalty.
• Developed product knowledge to effectively address customer inquiries and increase sales opportunities.
• Implemented promotional strategies to boost product visibility and drive revenue growth.
• Trained and mentored new team members on sales techniques and company policies.
• Analyzed market trends to identify opportunities for expanding customer base and improving sales strategies.
• Established strong relationships with clients, leading to repeat business and referrals.
• Collaborated with marketing team to create targeted campaigns that aligned with customer preferences.
• Developed strong client relationships through consistent communication and exceptional customer service.
• Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
• Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
• Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
• Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Recorded accurate and efficient records in customer database.
• Set and achieved company defined sales goals.
• Built relationships with customers and community to promote long term business growth.
• Presented professional image consistent with company's brand values.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Trained new employees on customer service, money handling and organizing strategies.
• Stayed current on company offerings and industry trends.
• Oversaw budget management processes, ensuring alignment with organizational financial goals.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.