Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manuel Osornio

Coachella,CA

Summary

Dedicated Restaurant Professional experienced in relationship-building and time management within fast-paced environments. Delivered impeccable service and fostered customer loyalty through attention to detail and commitment to satisfaction. Embraced new challenges with a strong work ethic and adaptability, excelling in both independent and collaborative settings.

Overview

1
1
Language
12
12
years of professional experience

Work History

Server

The Local on 50th
Indio, California
09.2024 - 06.2026
  • Provided exceptional customer service in fast-paced dining environment.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Took accurate food and beverage orders from customers.
  • Managed table assignments and ensured timely guest seating.
  • Stayed informed about daily specials, new menu items, promotions.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Addressed complaints to kitchen staff and served replacement items.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server/Bartender

Andalusia Country Club
La Quinta
08.2017 - 05.2025
  • Provided exceptional customer service to enhance guest dining experiences.
  • Mixed and served beverages according to club standards and recipes.
  • Maintained cleanliness and organization of bar and dining areas.
  • Assisted in training new staff on service procedures and menu knowledge.
  • Effectively multitasked within fast-paced environment.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.

Bus Boy

Arnold Palmers Restaurant
La Quinta, California
08.2014 - 08.2017
  • Cleared and set tables to ensure efficient dining service.
  • Assisted servers by delivering food and beverages promptly.
  • Maintained cleanliness of dining area and kitchen space.
  • Restocked supplies and utensils to support restaurant operations.
  • Removed dirty dishes, glasses, and silverware from tables to be washed.
  • Cleaned and sanitized tables, chairs, and booths after each customer's departure.

Education

La Quinta High School
La Quinta, CA

Skills

  • Order accuracy
  • Beverage preparation
  • Food safety
  • Menu knowledge
  • High volume dining
  • Customer service
  • Upselling techniques
  • Fast-paced multitasking
  • Food delivery
  • Table clearing
  • Team collaboration
  • Effective communication
  • Strong work ethic

Languages

Spanish
Professional

Timeline

Server

The Local on 50th
09.2024 - 06.2026

Server/Bartender

Andalusia Country Club
08.2017 - 05.2025

Bus Boy

Arnold Palmers Restaurant
08.2014 - 08.2017

La Quinta High School
Manuel Osornio