Manuel Parada Cruz
Oakton,VA
Summary
Driven salesperson always interested in helping close a deal. Always looking to learn something new and help improve the work environment.
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication skills in both English and Spanish, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
6
6
years of professional experience
Work History
Salesperson
Mole Construction Inc.
Falls Church, Virginia
08.2018 - Current
- Generated new business opportunities through cold calling campaigns.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Advised customers on the latest product features and benefits.
- Resolved customer complaints promptly and efficiently.
- Collaborated with team members to develop effective sales plans.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Provided personalized service to build relationships with customers.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Managed sales and client interactions across a diverse geographic area.
- Conducted both over-the-phone and door-to-door sales activities.
- Trained new sales staff, enhancing team performance and customer service.
Clerical Assistant
Mole Construction Inc.
Falls Church, VA
08.2018 - Current
- Assisted with filing documents and maintaining records.
- Generated reports using database software programs.
- Maintained an organized filing system of paper documents.
- Processed invoices and payments for accounts receivable and payable.
- Assisted with special projects as needed by management team.
- Greeted visitors and customers in a friendly, professional manner.
- Managed incoming and outgoing mail correspondence.
- Performed data entry tasks with accuracy and speed.
- Scanned documents into digital format for storage purposes.
- Prepared documents such as letters, memos, agendas.
- Updated customer contact information in the system database.
- Scheduled meetings and appointments for department heads.
Education
High School Diploma -
Oakton High School
Vienna, VA06-2022
Some College (No Degree) - Business Administration
Northern Virginia Community College
Annandale, VASkills
- Bilingual in English and Spanish
- Customer Engagement
- Reference selling
- Needs analysis
- Sales strategy development
- Profit Generation
- Customer Relationship Building
- Trial close
- Closing Techniques
- Relationship Building
- Sales Presentations
- Prospecting skills
- Product description
- Sales management
- Sales process
- Up-selling
- Relationship selling
- Door-to-door sales
- Customer care
- Deal negotiation
- Deal structuring
- Complaint Handling
- Negotiation
- Networking
- Sales analytics
- Cold-calling
Timeline
Salesperson
Mole Construction Inc.
08.2018 - Current
Clerical Assistant
Mole Construction Inc.
08.2018 - Current
High School Diploma -
Oakton High School
Some College (No Degree) - Business Administration
Northern Virginia Community College