Manuel Reyes
Corona,CA
Summary
Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring infinite years of experience to dynamic new position.
Overview
9
9
years of professional experience
Work History
Front End Supervisor
Vons
04.2015 - Current
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Education
Centennial High School
Corona, CA08.2008
Skills
- Customer Service
- Complaint Resolution
- Cash Counting
- Staff Supervision
- Cash Register Operation
- Cash Handling
- Training and Mentoring
- Opening and Closing Procedures
- Team Supervision
- Relationship Building and Management
- Listening Skills
- Fraud Prevention
- Problem-Solving Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front End Supervisor
Vons
04.2015 - Current
Centennial High School