Manuel Villafane Jr
Marietta,GA
Summary
Proven aviation professional with extensive experience in baggage and cargo, notably with Continental Airlines. Excelled in heavy lifting, equipment inspection, and customer service, ensuring safety and efficiency in fast-paced environments. Demonstrated expertise in US custom collaboration and inclement weather operations, contributing to seamless flight operations and customer satisfaction.
Overview
25
25
years of professional experience
Work History
Ramp Agent
United Airlines
2010.10 - 2022.07
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Coordinated ground crew activities to complete objectives on schedule.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Guided aircraft into and out of parking positions using hand signals.
- Deiced aircraft before takeoff for safety during inclement weather.
- Managed warehouse operations and verified proper shipment procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Checked cargo and baggage for security to meet TSA regulations.
Cargo Agent
Continental Airlines
1997.09 - 2010.10
- Negotiated and arranged transport of goods with shipping or freight companies.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Resolved any customer inquiries or complaints to restore satisfaction.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
Education
GED -
Harry S Truman High School
Bronx, NY06.1981
Skills
- Baggage Management
- Live Cargo Handling
- Baggage tag checks
- Weight/balance loading
- Baggage Service Collaboration
- Inclement Weather Tolerance
- Ramp Checklist Completion
- TSA Collaboration
- Hazardous Materials
- Safety Procedures
- Aviation regulations
- Heavy Lifting
- Pushback and towing
- Equipment Inspection
- Customer Service
Timeline
Ramp Agent
United Airlines
2010.10 - 2022.07
Cargo Agent
Continental Airlines
1997.09 - 2010.10
GED -
Harry S Truman High School
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