Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manuela Giraldo

Revere,MA

Summary

Diligently coordinates all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team-building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Overview

4
4
years of professional experience

Work History

Server

Legal Seafood Harborside
04.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Supervisor/ Server

Moxies Seaport
12.2023 - Current
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Participated in conferences related to industry trends or organizational developments.

Manager on Duty

Southern Kin Cook House
07.2023 - 12.2023
  • Monitored staff performance and provided feedback to ensure quality customer service.
  • Assigned tasks to employees and monitored progress of projects.
  • Ensured compliance with safety regulations, company policies, and procedures.
  • Trained new employees on job duties and company policies.

Waitress

Gordon Ramsay Burger
06.2023 - 08.2023
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.

Hostess

Legal Seafood's Waitress
05.2022 - 08.2022
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.

Manager on Duty

Gyu-Kaku Japanese Bbq
02.2022 - 04.2022
  • Monitored staff performance and provided feedback to ensure quality customer service.
  • Assigned tasks to employees and monitored progress of projects.
  • Ensured compliance with safety regulations, company policies, and procedures.
  • Trained new employees on job duties and company policies.

Education

High School Diploma -

East Boston High School
Boston, MA
06.2022

Skills

  • Business Development
  • Process Improvement
  • Strategic Planning
  • Schedule development
  • Public speaking
  • Business development
  • Priority management
  • Team building
  • Safety protocols
  • Financial management
  • Staff discipline
  • Project planning
  • Conflict resolution
  • Verbal and written communication
  • Performance management
  • Project management
  • Attention to detail
  • Employee motivation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server

Legal Seafood Harborside
04.2025 - Current

Supervisor/ Server

Moxies Seaport
12.2023 - Current

Manager on Duty

Southern Kin Cook House
07.2023 - 12.2023

Waitress

Gordon Ramsay Burger
06.2023 - 08.2023

Hostess

Legal Seafood's Waitress
05.2022 - 08.2022

Manager on Duty

Gyu-Kaku Japanese Bbq
02.2022 - 04.2022

High School Diploma -

East Boston High School

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