Manuel Antonio Agosto Santiago
150 Nw 77th Way,FL
Summary
Dynamic sales consultant with proven success in customer relationship management and CRM proficiency. Skilled in consultative sales techniques and objection handling, driving customer satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Rick Case Honda
10.2025 - 01.2026
- Utilized CRM systems to track customer interactions and streamline follow-up processes.
- Mentored junior sales staff, sharing best practices for successful customer engagement.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
Sales Consultant
Tropical Chevrolet
06.2025 - 10.2025
- Developed and maintained strong customer relationships to drive sales growth.
- Conducted in-depth product presentations to educate customers on vehicle features.
- Analyzed customer needs and provided tailored vehicle recommendations to enhance satisfaction.
- Collaborated with team members to achieve monthly sales targets and improve performance.
- Implemented strategic sales initiatives that increased overall dealership profitability.
- Trained staff on new product offerings, ensuring comprehensive knowledge across the team.
Associate Sales Consultant
Leman Hyundai
04.2024 - 05.2025
- Developed and maintained strong customer relationships to drive sales growth.
- Collaborated with team members to enhance customer service and improve satisfaction ratings.
- Conducted product demonstrations to educate customers on features and benefits of vehicles.
- Analyzed market trends to identify potential sales opportunities and inform strategic planning.
- Streamlined inventory management processes, reducing order fulfillment times significantly.
Sales Consultant Representative
AutoNation Ford
02.2022 - 03.2024
- Developed and maintained strong client relationships to drive sales growth.
- Conducted thorough product demonstrations, showcasing features and benefits to potential customers.
- Collaborated with marketing team to design promotional materials enhancing brand visibility.
- Analyzed customer feedback to refine sales strategies and improve overall satisfaction.
- Utilized CRM systems to track customer interactions and streamline follow-up processes.
- Coordinated with cross-functional teams to resolve customer issues promptly and efficiently.
Personal Sales Consultant
Hyundai Potamkin
01.2018 - 01.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Developed knowledge of product features and benefits to provide informed recommendations.
- Supported sales team by maintaining organized displays and inventory management.
- Utilized point-of-sale systems for efficient transaction processing and customer interactions.
- Attended training sessions to enhance sales techniques and product knowledge.
- Adapted quickly to changing products and promotions, ensuring accurate information delivery.
Education
High School Diploma -
Sunset Sr High
Miami, FL08-1991
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Consultant
Rick Case Honda
10.2025 - 01.2026
Sales Consultant
Tropical Chevrolet
06.2025 - 10.2025
Associate Sales Consultant
Leman Hyundai
04.2024 - 05.2025
Sales Consultant Representative
AutoNation Ford
02.2022 - 03.2024
Personal Sales Consultant
Hyundai Potamkin
01.2018 - 01.2022
High School Diploma -
Sunset Sr High