Manuel David Rivas
South Bend,IN
Summary
Dynamic and dedicated professional with proven customer service skills honed at Marathon Gas Station. Expert in cash handling and management, consistently maintaining a balanced cash drawer. Recognized for exceptional patience and empathy, contributing to a positive shopping experience and fostering customer loyalty. Committed to operational excellence and team collaboration.
Overview
5
5
years of professional experience
Work History
Cashier
Marathon Gas Station
08.2024 - 09.2025
- Operated cash register, processing customer transactions efficiently.
- Assisted customers with inquiries, providing product information and support.
- Maintained clean and organized checkout area to enhance customer experience.
- Engaged in team training sessions to improve operational knowledge and service skills.
- Handled cash, credit, and digital payments accurately during peak hours.
- Collaborated with team members to manage inventory levels on the sales floor.
- Learned company policies and procedures to ensure compliance during transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Electrical Technician
González Albert
03.2021 - 07.2024
- Electrical installation from the most basic to new homes.
- Repairs and maintenance to remodeled homes.
- Electrical system change.
Education
High School Diploma -
Mesquite High School
Mesquite, TX11.2005
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Cash register operation
- Order packaging
- Complaint resolution
- Credit and cash transactions
- Multitasking and organization
- Dependability and reliability
- Basic Electricity
- Teamwork
- Achievement of objectives
- Follow the instructions
Timeline
Cashier
Marathon Gas Station
08.2024 - 09.2025
Electrical Technician
González Albert
03.2021 - 07.2024
High School Diploma -
Mesquite High School
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