- Getting involved in local advocacy groups to promote positive change in the community
- Fundraising Events
Manyl Coats
Auburn Hills
Summary
As learning and development professional, consistently created impactful training modules that drive organizational success. Proven track record in designing customized learning experiences that meet evolving business needs. Valued for collaborative approach, reliability, and adaptability in meeting team objectives and enhancing skillsets.
Overview
6
6
years of professional experience
Work History
Learning Trainer
Amazon DET3
Pontiac, MI
11.2024 - Current
- Provide Expert advice and guidance on learning development Strategies to Operations
- Delivers and Evaluate training program to improve employee performance and productivity
- Assessing training needs, developing courses and materials, conducting training sessions and evaluate learning progress
- Leading and Facilitating training session , engaging participants and creating conducive learning environment
Amazon Fulfillment Associate
Amazon.com
Pontiac, MI
09.2021 - Current
- Transitioned to Process Guide role, utilizing Roboscout and SSP to streamline AR recirculation processes and improve operational effectiveness.
- Oversaw vacation coverage for process assistants and monitored ATS and labor hours.
- Monitored SOP compliance while developing and implementing targeted training programs for team members, fostering a culture of operational excellence.
- Led operational excellence initiatives and assumed production responsibilities as required.
- Tracked and analyzed workflow production goals to enhance associate performance.
- Enhanced operational efficiency by reviewing and updating standard operating procedures. Achieved a streamlined workflow through diligent maintenance of a clean and organized workspace.
- Identified safety hazards and supported team members in practicing safe work methods. Coached coworkers on implementing safety protocols. Participated in various safety initiatives to promote a secure work environment.
- Oversaw customer experience initiatives to enhance satisfaction and loyalty.
Cashier
TJ Maxx
Bloomfield Hills, MI
09.2020 - 05.2022
- Led team efforts in delivering outstanding customer service, including managing daily operations and handling POS transactions, returns, refunds, and customer concerns.
- Trained team members, ensuring they were well-prepared and knowledgeable about our customer service standards.
- Maintained a strong focus on creating a positive shopping experience, contributing to the store’s operational excellence.
- Safe and positive shopping environment.
Education
High School Graduate, GED -
undefined
Polillo Adventist Institute
06-2014
Skills
- POS system management
- Skilled in weight management tasks
- Support for operational management
- Skill enhancement programs
- Experienced with Microsoft Excel
- Engagement in safety protocols and compliance
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Interests
Timeline
Learning Trainer
Amazon DET3
11.2024 - Current
Amazon Fulfillment Associate
Amazon.com
09.2021 - Current
Cashier
TJ Maxx
09.2020 - 05.2022
undefined
Polillo Adventist Institute