Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
TLE Service WriterBox Office AssociateSales AssociateWork Type
Full TimeLocation Preference
On-SiteLocation: Houston, TX, US
Open to relocation: Yes
Open To Work
MaQinsey Spearman
Houston,TX
Work Preference
Summary
Dedicated professional with customer service expertise, strong organizational skills, and proven problem-solving abilities. Committed to enhancing customer satisfaction and ensuring timely service request completion.
Detail-oriented service writer known for strong communication and teamwork. Experienced in managing service transactions and optimizing workflows. Ready to leverage expertise in customer service to drive operational success and exceed client expectations.
Diligent [Desired Position] with solid background in TLE service writing. Proven ability to efficiently manage service documentation and improve customer satisfaction. Demonstrated expertise in problem-solving and effective communication.
Overview
1
1
Certification
4
4
years of professional experience
Work History
TLE Service Writer
Walmart
Houston, TX
12.2023 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Coordinated service requests, ensuring timely completion and customer satisfaction.
- Collaborated with technicians to streamline workflow and enhance operational efficiency.
- Maintained accurate records of service transactions and inventory management systems.
- Cross-trained and provided backup support for organizational leadership.
- Exhibited high energy and professionalism when dealing with clients and staff.
Box Office Associate
AMC Theatres
Sugar Land, TX
03.2023 - 12.2023
- Processed ticket sales using point-of-sale system to ensure accurate transactions.
- Assisted customers with inquiries and provided information on showtimes and promotions.
- Managed cash handling procedures, maintaining accuracy in daily financial reconciliations.
- Coordinated seating arrangements to optimize guest experience and theater operations.
- Strengthened relationships with returning customers by remembering preferences and offering personalized recommendations for upcoming events.
- Organized special events and promotions at the box office, such as ticket giveaways or themed nights, increasing overall audience engagement.
Sales Associate
Old Navy
Sugar Land, TX
03.2022 - 09.2022
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained visual merchandising standards to promote brand identity and drive sales.
- Processed transactions accurately using point-of-sale systems, ensuring customer satisfaction.
- Collaborated with team members to achieve store goals and improve overall performance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Alief Taylor High School
Houston TX05-2022
Skills
- Empathy and patience
- Strong organization
- Customer service expertise
- Parts ordering
- Appointment scheduling
- Work order management
- Upselling services
- Estimate preparation
- Vehicle inspection coordination
- Service writing experience
- Customer service
- Effective writing
- Communicating with clients
- Technician tracking
- Schedules coordination
- Problem-solving
- Teamwork and collaboration
- Teamwork
- Problem-solving skills
- Attention to detail
- Multitasking
- Reliability
- Calm and professional under pressure
- Active listening
- Phone etiquette
- Call center experience
- Team building
- Supply restocking
- Concessions stand setup
- Cleaning and sanitation
- Workspace maintenance
- Reliable and punctual
- Organized multi-tasker
- Late-night shift availability
- Accustomed to shift work
- Basic math
Certification
Recently Graduated from National Technical institute for Plumbing service technician.
Timeline
TLE Service Writer
Walmart
12.2023 - Current
Box Office Associate
AMC Theatres
03.2023 - 12.2023
Sales Associate
Old Navy
03.2022 - 09.2022
High School Diploma -
Alief Taylor High School