María Diana Redeaux
Las Vegas,NV
Summary
Knowledgeable case management with extensive experience managing complex cases and providing comprehensive support to clients. Proven track record of implementing effective solutions and achieving significant outcomes. Demonstrated expertise in client advocacy and conflict resolution.
Overview
23
23
years of professional experience
Work History
Senior Case Manager
Bradley Johnson Attorneys
Seattle, WA
01.2018 - Current
- Communicate with clients, courts, and treatment agencies.
- Secure, organize, and maintain all case files.
- Answer incoming calls and respond to inquiries from existing clients, courts, treatment agencies.
- Manage potential new client phone calls and schedule in person or virtual meetings.
- Perform collections efforts to ensure clients are up to date on payments.
- Provide administrative support to 8 attorneys.
- Training New Employees
- Currently working remotely
Legal Assistant
Law Offices of Harold D. Carr
Lakewood, WA
01.2015 - 01.2018
- Secure, organize and maintain all case files
- Obtain and secure client medical records/bills
- Corresponding with Insurance Companies
- Managing Subrogation Claims with Health Insurance Companies
Legal Assistant
Graham Lundberg Peschel
Tacoma, WA
01.2010 - 01.2015
- Managed client billing records and coordinated medical bills.
- Obtained and secured client medical records.
- Drafted correspondence to insurance companies.
- Conducted client interviews and intakes.
- Interpreted and translated Spanish speaking clients.
Office Assistant
Zbinden & Curtis
Portland, OR
01.2003 - 01.2008
- Answered calls for a high-volume law office.
- Screen call from prospective clients and scheduled appointments.
- Assisted with opening and closing client files.
- Performed a host of administrative duties to support the office.
Education
Paralegal Studies Certificate -
Black Stone Career Institute
Skills
- Community resources
- Client advocacy
- Care coordination
- Care planning
Languages
Spanish
Professional Working
Timeline
Senior Case Manager
Bradley Johnson Attorneys
01.2018 - Current
Legal Assistant
Law Offices of Harold D. Carr
01.2015 - 01.2018
Legal Assistant
Graham Lundberg Peschel
01.2010 - 01.2015
Office Assistant
Zbinden & Curtis
01.2003 - 01.2008
Paralegal Studies Certificate -
Black Stone Career Institute