Mara Dobesh
Maryville,MO
Summary
Proven ability to enhance customer experiences, demonstrated during time at Omaha Pet Vaccination Clinic, where I excelled in client care and problem resolution. Skilled in computer proficiency and maintaining a service-oriented mindset, I significantly contributed to a positive, efficient work environment. As a paraprofessional substitute at Wahoo Public Elementary and Middle School, I've proven strong communications skills and respectfulness while thinking critically and remaining professional.
Overview
5
5
years of professional experience
Work History
Receptionist and Client Care Specialist
Omaha Pet Vaccination Clinic, Kevin Dobesh
05.2024 - Current
- Greeted customers professionally and provided friendly, knowledgeable assistance.
- Fielded phone calls promptly and answered according to needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Remained aware of clinic activity and applied myself where most need, including checking clients in/out and assisting veterinarian with patients of various demeanors.
Paraprofessional Substitute
Wahoo Public Schools, Brandon Lavaley
11.2022 - Current
- Contributed to a safe learning environment, monitoring students during non-instructional times and addressing any concerns or issues promptly.
- Provided one-on-one tutoring, enabling struggling students to improve their understanding of content.
- Communicated with teachers to discuss student needs and expectations.
Receptionist, Cleaner, Processing and Packaging
Wahoo Meat Locker, Charlie Emswiler
04.2019 - 01.2024
- Welcomed customers and responded to their needs.
- Efficiently attended to the register, deli, and phone.
- Cleaned and restocked the store front, bathrooms, and kitchen frequently, by schedule and necessity.
- Did miscellaneous jobs independently and collaboratively as requested of me in the packaging and processing rooms.
Education
Art Education
Northwest Missouri State University
Maryville, MO12.2026
High School Diploma -
Wahoo Public High School
Wahoo, NE05.2022
Skills
- Customer service
- Service-oriented mindset
- Verbal and written communication
- Organization skills
- Telephone skills
- Computer Proficiency
- Critical Thinking
- Problem Resolution
- Compassionate Care
- Respectfulness
Timeline
Receptionist and Client Care Specialist
Omaha Pet Vaccination Clinic, Kevin Dobesh
05.2024 - Current
Paraprofessional Substitute
Wahoo Public Schools, Brandon Lavaley
11.2022 - Current
Receptionist, Cleaner, Processing and Packaging
Wahoo Meat Locker, Charlie Emswiler
04.2019 - 01.2024
Art Education
Northwest Missouri State University
High School Diploma -
Wahoo Public High School
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