Mara Donahue
Argyle,NY
Overview
3
3
years of professional experience
1
1
Certification
Work History
Probation Officer
Washington County Probation Department
Fort Edward, NY
12.2024 - Current
- Making recommendations regarding probation status changes or modifications as needed.
- Assisting youths in developing personal goals that will help them become productive citizens.
- Created, organized and maintained files, case notes and electronic databases.
- Gathered social and legal data on each probationer and verified details.
- Referred offenders to appropriate community agencies to complete services in compliance with court orders..
- Tracked information for summary documentation to strengthen case outcomes.
- Developing and implementing individualized case plans for juvenile offenders.
Sales Associate
Garden Time
Queensbury, NY
03.2022 - 12.2024
- Quickly emerged as a team leader
- Consistently demonstrating initiative and customer focused service
- Worked closely with customers both in person and over the phone
- Always ensured that customer needs were met and expectations were exceeded
- Scheduled and planned events
- Identified opportunities to increase sales
- Collaborated effectively with colleagues
- Conveyed genuine enthusiasm for our offerings to enhance overall customer experience
Office Assistant
Garden Time
Queensbury, NY
03.2022 - 12.2024
- Answered phone calls and directed them to appropriate personnel.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Facilitated communication within the office and with external partners.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Listened to customer needs to identify and recommend best products and services.
Sales Associate
Loft
Albany, NY
08.2022 - 03.2023
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
- Maintained up-to-date knowledge of store merchandise and policies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Education
Criminal Justice
The College of Saint Rose
Albany, NY05-2024
Skills
- Customer service
- Client assessment
- Written and verbal communication
- Adaptability and flexibility
- Attention to detail
- Technology
- Professionalism
- Active listening
- Integrity
- Time management
Affiliations
- Reading
- Hiking
- Fitness and Wellness
Certification
- NYS Basic Peace Officer Course
Timeline
Probation Officer
Washington County Probation Department
12.2024 - Current
Sales Associate
Loft
08.2022 - 03.2023
Sales Associate
Garden Time
03.2022 - 12.2024
Office Assistant
Garden Time
03.2022 - 12.2024
Criminal Justice
The College of Saint Rose
Similar Profiles
Jericka HectorJericka Hector
Background Investigator at Maricopa County Adult Probation DepartmentBackground Investigator at Maricopa County Adult Probation Department
Ailyn RodriguezAilyn Rodriguez
Deputy Probation Officer at San Diego County Probation DepartmentDeputy Probation Officer at San Diego County Probation Department
Nicole TrujilloNicole Trujillo
Electronic Monitoring Tech at Cook County Adult Probation DepartmentElectronic Monitoring Tech at Cook County Adult Probation Department
Bruce AgardBruce Agard
Professional Land Surveyor at Self-employedProfessional Land Surveyor at Self-employed
Robert St.DenisRobert St.Denis
Assistant Manager at Yelloh (Formally known as Schwan'sAssistant Manager at Yelloh (Formally known as Schwan's